Patient Services Assistant - BGTH- Evening Shift- Part Time

Job overview

At Burnley General Teaching Hospital, our Patient Services Assistants (PSAs) support every in-patient during their stay with the Trust, providing a general cleaning service and ensuring specialist cleaning activity is delivered in a timely manner to meet the very high standards expected in this environment.

You will see patients through their whole hospital journey, so this can be a very challenging yet extremely rewarding experience, and your contribution will make a real difference to thousands of patients every year, whether you work around our medical, surgical or emergency areas of specialty.

We expect high levels of performance and attendance from everyone joining us and if you are looking for full-time, part-time or weekend shifts, we can offer the flexibility to move between these to best suit your changing personal circumstances.

Evening shift from 4pm-10pm X 2 Posts

Main duties of the job

At the heart of the hospital, our Patient Services team work hard to ensure that it is safe, clean and infection free and that patients are transported safely to where they need to be thus improving patient flow throughout the hospital.

The Patient Services Assistant (PSA) role combines the traditional role of domestic and porter into one role enabling a more efficient service to the patients on our wards.

Effective communication in written and spoken English is essential for all members of our team, and you must be confident using computers, phones, radios and dealing with people in person, while using your training to provide the right service for the right patient at the right time.

Our services cover every area of the hospital, so you could find yourself working around offices, wards, clinics or corridors. There may also be occasions where you are required to work on one of our other sites to provide cover at times of pressure or increased demand.

Detailed job description and main responsibilities

• Undertaking general cleaning duties – including wards, clinics, toilets, offices and public areas within your zone.
• Undertaking deep cleans in your area which may include.
• Clearing up and removing bodily spillages, urine, vomit, faeces and so on.
• The safe movement and decontamination of beds and other furniture.
• Cleaning at high and low levels eg removal and replacement of curtains, using ladders where necessary.
• Buffing, scrubbing and redressing of floors as well as carpet cleaning using appropriate machinery involving under bed cleaning.

Future duties may include:

• Moving patients around the hospital safely using a wheelchair, bed or trolley as required.
• Movement of deceased patients in an appropriate and sensitive manner.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.