Patient Safety, Incidents & Learning Clinical Lead

Job summary

Are you passionate about improving quality, patient safety and health and care services?

We are seeking an exceptional registered healthcare professional to join our Quality Team. You will lead patient safety, incident management and learning across Birmingham and Solihull and the Black Country, working with providers, NHS partners and stakeholders to improve outcomes and safety.

In a collaborative environment, you will influence strategic programmes, support quality improvement and help reduce health inequalities.

As Patient Safety Clinical Lead, you will provide clinical expertise in incident reviews, support the Patient Safety Incident Response Framework (PSIRF), and analyse themes and trends. Working with clinical experts, senior leaders and partners, you will shape service improvement and safety initiatives.

Combining strategic influence with operational impact, you will review quality intelligence, identify emerging risks, support providers and governance, and ensure learning from incidents leads to meaningful change.

You will be curious, collaborative and committed, with confidence in analysing complex information, building relationships, challenging constructively and influencing across organisational boundaries.

If you want to deliver safer, better healthcare and develop within a supportive, innovative team, we would love to hear from you. Join us and help shape quality, safety and improvement across Birmingham, Solihull and the Black Country.

Main duties of the job

As Patient Safety Clinical Lead you will support the ICBs statutory duties for quality improvement and learning from incidents. Within the multidisciplinary Quality Team, you will provide clinical leadership for patient safety, incident management, investigation oversight and system learning.

You will lead quality workstreams supporting strategic priorities and service improvement. Working with providers, clinicians, commissioners and partners, you will identify risks, share learning and implement changes that reduce harm and improve outcomes.

You will provide clinical advice, oversee safety assurance, support PSIRF and promote continuous learning. You will analyse safety and quality intelligence to identify risks, trends and improvement opportunities.

You will build provider partnerships, facilitate improvement, monitor action plans and contribute to reviews, meetings, assurance visits and governance, ensuring services meet national standards and contractual requirements.

The role includes reviewing investigation learning, maintaining Datix, reporting to senior leaders and committees, and supporting quality governance. With Quality Improvement, Learning and Analytics leads, you will share learning and good practice across quality, commissioning and safeguarding teams to improve outcomes, reduce inequalities and deliver high-quality care.

This is an opportunity to influence change and improve patient care across Birmingham, Solihull and the Black Country.

About us

Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.

As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.

The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation.

The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.

Employees formally notified that they are at risk of redundancy within the organisation will receive priority consideration for this vacancy if they meet the roles essential requirements. This supports redeployment and helps minimise compulsory redundancies.

Details

• Date posted: 15 October 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: D9118-26-0065
• Job locations: Black Country Integrated Care Board, Wolverhampton Civic Centre, St Peter's Square, Wolverhampton, WV1 1SH, United Kingdom, Birmingham & Solihull Integrated Care Board, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT, United Kingdom

Job responsibilities

Please refer to the full job description and person specification attached.

The postholder will be responsible for:

• Responsible for liaising with all health care providers strategically commissioned by the ICB to ensure patient safety incidents, never events and quality matters are reported, collated and triangulated with other key information, in order to identify themes and trends that can be actioned to ensure the safe delivery of high-quality care across the system.
• Support programmes of work in relation to Patient Safety, Incidents and Learning and work collaboratively across the system to support Quality Improvement (QI) initiatives across the ICB in accordance with the ICB objectives.
• Work closely with colleagues to ensure the management, development and maintenance of Datix systems across the ICBs and ensure robust reporting system are in place.
• Support an organisational safety culture that focuses on high quality care and standards, preventing avoidable harm by analysing and interpreting trends, themes, lessons learnt and best evidence to inform on patient harm.
• Ensure all incidents within the system are captured, reported, investigated and monitored and that learning from incidents is disseminated across the ICBs to support improvements in the safety and quality of care.
• Responsible for co-ordinating compliance with incident investigations, duty of candour and other areas of patient safety to ensure the ICB achieves sound learning for improvement and compliance with statutory duties.
• Ensure incident management systems are kept up to date with accurate information in a timely manner.
• Monitoring compliance with actions identified following investigations as set out within the National Patient Safety Incident Response Framework (PSIRF)
• Ensure that all serious incidents are reported onto STEIS / LFPSE in a timely and effective manner that complies with lead commissioner requirements.
• Ensuring that a robust tracking and monitoring mechanism is in place across the ICB and information feeds into the ICB quality and safety management processes.
• Ensure that Duty of Candour procedures are undertaken in accordance to ICB policy with respect to all incidents and those that meet the serious incident criteria.
• Provide expert advice, support, guidance and training to colleagues on the use of incident management & recording systems and other relevant databases.
• Working closely with Quality & Safety Teams to ensure full triangulation of information relating to themes and trends of patient safety incidents.
• Support the review and implementation of ICB Serious Incident policy including the development of standard operating procedures to inform process.
• Lead of the production of a range of reports as required by the relevant Boards and Committees and other stakeholders.
• Lead on the delivery of the data quality and timeliness of incident reporting to national reporting systems and completing analysis and setting recommendations for the ICB.
• Proactively analyse themes and trends from the incident management systems to feed into learning events and training requirements.
• Attending ICB sub-groups/committees as determined appropriate by Line Manager to present patient safety information to inform wider teams.
• Develop and present regular training sessions as deemed relevant on serious incident and investigation methodology.
• Support the Quality, Intelligence & Patient Safety Senior Lead on the dissemination of learning from investigations across the ICB through development of Patient Safety alerts, newsletters, attendance at place based quality meetings and team meetings and to actively encourage and support through all available means, learning from patient safety incidents, including sharing good practice through formal learning events across the organisation.
• Enabling internal benchmarking and sharing of good practice, through analysis and interpretation of results/findings, using other means such as NHS Benchmarking data to enable external benchmarking.
• Support the development and management of patient safety projects and initiatives working collaboratively with wider teams across the ICB and external partners.
• Responsible for the appropriate dissemination of CAS alerts, MHRA alerts and any other national patient safety notices.
• Monitoring any actions and progress against any national alerts
• Supporting the implementation of the national Patient Safety Incident Response Framework (PSIRF) policy and plans for the ICB and monitoring of provider PSIRF plans

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).