Patient Safety Administrator

Job summary

The Patient Safety Administrator will assist the Patient Safety Intelligence Manager in providing an efficient, accurate and timely patient safety management process.

This is an exciting time to join this small team as the Trust has recently transitioned to a new Local Risk Management System (LRMS) - Radar.

The post holder will ensure confidentiality at all times in adhering to the Information Governance Policy within the Trust and be expected to work flexibly across the wider team in order to support learning, improvement and assurance work.

The post holder will manage their own workload on a day to day basis within agreed objectives and will need to have an ability to determine priorities, deal with conflicting tasks and achieve deadlines.

As part of the Patient Safety team the post holder will provide a friendly and approachable service for all users, internally and externally and support the Divisional teams with the incident management process as and when required.

As part of the assessment process at interview, shortlisted candidates will be required to undertake a short Excel exercise; further details will be provided on the day.

Please note that interviews for shortlisted candidates are scheduled to take place during the week commencing 2nd November 2026.

Main duties of the job

• The post holder will ensure that accurate data checking procedures are followed within the Local Risk Management System e.g. Datix/Radar.
• The post holder will communicate with all levels of staff following any queries/concerns with the LRMS incident management process escalating any concerns to the Patient Safety Intelligence Manager or Patient Safety team.
• The post holder is responsible for extracting and manipulating information from the LRMS in order to fulfil basic requirements of the Trust.
• Analyse data extracted from the LRMS, identify themes and trends and support the Patient Safety Intelligence Manager in the delivery of basic reports.
• Responds to routine telephone enquiries in a professional manner.
• Assist with general LRMS admin requests including but not limited to password resets, new account creations etc.
• Support the Divisional teams with the incident management process as and when required.
• Monitoring the central email account and responding appropriately using own initiative and escalating as necessary.
• Maintain the Patient Safety inbox and liaise with other Trusts and the Integrated Care Board (ICB) on internally and externally reported incidents and ensure the Interface Incident spreadsheet is populated and updated and feedback is sent.
• Respond to queries, correspondence and telephone calls in a timely and professional manner. Initiate action where possible and report progress as appropriate.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Details

• Date posted: 07 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Fixed term
• Duration: 6 months
• Working pattern: Full-time
• Reference number: 001580
• Job locations: Pinderfields Hospital, Wakefield, West Yorkshire, WF1 4DG, United Kingdom

Job responsibilities

Essential person specification requirements

Qualifications:

• NVQ level 3 (or equivalent qualification)
• Five GCSEs, including English and Mathematics, at Grade C or above

Experience:

• Experience of working within a complex administrative role and office environment
• Experience of providing full
• Administration/facilitation of meetings to a Committee/Group, including production of an agenda, taking minutes, etc
• Experience of working in an environment with minimal supervision
• Able to demonstrate extensive use and excellent knowledge of Microsoft Office packages (e.g. Access, Excel and Word) to produce fairly complex documents, analysis and regular reports
• Working knowledge of Local Risk Management Systems (LRMS) e.g. Datix/Radar

Please refer to the attached job description and person specification for further details.