Patient Pathway Team Leader (POD 11)

Job overview

Patient Pathway Team Leader (Band 5)

Croydon University Hospital has an exciting role in POD 11 managing the Diabetes/Endocrinology/Renal services.

The post holder will oversee the day to day operational management for each of these services.  The POD are a point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the  Cardiology Rota , ensuring the entire pathway is managed smoothly.

Interview Date TBC

Main duties of the job

The Patient Pathway Team Leader will provide senior support and expert knowledge to the team of patient pathway coordinators within the Point of Delivery team (POD), as well as other administrative staff within the POD. The team leader will oversee all administrative and clerical process to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets. The team leader will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Operations Manager.

Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role in job description and person specification***