Patient Navigator

Job overview

An exciting opportunity has arisen to join the Gastroenterology team as a Pathway Navigator supporting patients on the Suspected 2WW Lower GI Pathway.

You will be responsible for tracking and coordinating patient pathways, managing diagnostic and histology outcomes, and working with clinical teams to ensure patients progress efficiently through their care journey. This role is vital in supporting high-quality patient care and the delivery of key cancer and RTT standards.

Main duties of the job

• Act as the key point of contact for patients on the Suspected 2WW Lower GI Pathway, supporting them throughout their diagnostic and treatment journey.
• Coordinate and track patient pathways to ensure timely progression in line with national cancer waiting time standards.
• Monitor diagnostic investigations, histology results, and clinical outcomes, escalating delays and concerns where appropriate.
• Work closely with consultants, specialist nurses, endoscopy teams, and administrative colleagues to facilitate efficient patient care.
• Maintain and update patient tracking systems, ensuring data quality and pathway accuracy.
• Monitor and manage patients awaiting results, ensuring timely follow-up and appropriate onward referrals.
• Assist with the management of clinical correspondence and support compliance with letter turnaround times.

This role is integral to ensuring patients receive timely, high-quality care while supporting the Trust to achieve key operational and cancer performance targets.

Detailed job description and main responsibilities

For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.