Patient Focused Booking Administrator

Job overview

The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a receptionist.

The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams.

We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team.

If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you enjoy a busy atmosphere, working methodically with good attention to detail, and you can work flexibly, we want to hear from you!

Main duties of the job

• Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
• Deal efficiently and effectively with direct and indirect patient contact.
• Be able to work well autonomously and as part of a team.
• Demonstrate and maintain knowledge of Trust and National policies.
• Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support

Detailed job description and main responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job description.

Please note that this advertised position, which is part of occupation code 4195 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please note due to high volume of applications for some posts this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.