Patient Flow Discharge Co-Ordinator

Job overview

East Cheshire NHS Trust are looking for motivated and dynamic individuals to work with us as a Patient Flow Discharge Coordinator.

Based at Macclesfield Hospital, the role ensures continuity of care by assisting the effective coordination of timely, safe patient discharges throughout the hospital.

The post holder will work closely with the multi-disciplinary team over designated wards to deliver a high quality, patient focused service. They will actively monitor the multidisciplinary management and discharge planning for all patients on the wards, and take action to expedite the process, avoid delays and thereby improve the patients’ experience, escalating any concerns impacting patient safety or delay to patient flow as appropriate.

The role requires good interpersonal skills. The post holder will liaise with patients and families to facilitate discharge and manage expectations whilst also identifying any areas of concern early in the discharge planning process. Alongside the MDT, they will work closely with the medical outlier team to ensure that all patients not within their specialist field are reviewed daily.

Main duties of the job

Facilitating early discharges including the use of the discharge lounge where safe and appropriate to do so.

Act on information relayed from board rounds and communication from the MDT regarding discharge planning for individual patients.

Facilitate the early request and coordination of any required services to avoid any unnecessary delays in transfers of care.

Expedite any referrals/assessments that may be outstanding – escalate any concerns accordingly.

To work with the discharge doctor highlighting patients for review and that require the completion of the electronic discharge notification.

To maintain good communication with the patient flow team regarding imminent and future discharges, escalating potential delays in the pathway.

Ensure all relevant documentation is in place to ensure the completion of the safe patient discharge process.

When working within the surgical wards ensure that all medical outliers are reviewed by the medical outlier team or where necessary their specialist consultant team.

To support the bed/site management team to establish an accurate discharge profile for the day and the next 24 hours via regular updates.

Proactively manage the transfer of patients from the ward to the discharge lounge, providing discharge information to enable the booking of appropriate transport as required.

Ensure any vacated beds are utilised at the earliest opportunity through liaison with the bed managers.

Detailed job description and main responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you’re applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Please note that Skilled Worker visa sponsorship is not available for this post.

Applicants must therefore have the right to work in the UK without requiring Skilled Worker visa sponsorship for this role. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.