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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
5 listedRequirements the employer expects applicants to meet.
- Time
Are there any times/days you would not be available
- Interest
Explain why you are interested in this opportunity
- Experience
What experience of NEAS do you have
- Experience
What perspective do you believe you would bring
- Experience
Previous involvement in volunteering, patient engagement, co-production/improvement work
Desirable
Not listed in the available specification.
Job overview
As a Patient Experience Panel Member, you will use your lived experience as a patient or carer to help the Trust improve the quality, safety and experience of care.
Your role is to share perspectives, ask questions, and work in partnership with staff to shape services so they better meet the needs of people who use them.
Time Commitment
- Attend Quarterly Panel meetings (typically 2 hours)
- Read short papers or materials in advance where possible
- Optional involvement in additional activities by mutual agreement
If you have any access/communication/support needs please advise us of these to enable us to support you to participate.
Note: Your home location may form part of our criteria as we are seeking to have representation from as varied a geographical area as possible.
This expression of interest does not guarantee a place due to limited spaces we have available. We may pool your expression of interest for up to 6 months and reach out to you at a later date pending available spaces.
Main duties of the job
- Share personal and collective experiences of using Trust services
- Provide insight into what works well and what could be improved
- Help the Trust understand the impact of changes on patients, carers and different communities
- Take part in discussions in a respectful, constructive and inclusive way
- Occasionally support specific short‑term projects or working groups (optional)
- Comment on and help shape: o Service improvement plans o Patient information and communications o Trust policies, pathways or environments (where relevant)
Detailed job description and main responsibilities
Please see the role description attached for more information on this voluntary role. This provides detail on what the role involves, information about support and training, expenses and more.
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Applying for this NHS job
This advert is for Patient Experience Panel Member Volunteer with North East Ambulance Service NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Volunteer role. The contract type is Voluntary: 2 years (Attend quarterly panel meetings (typically 2 hours)). The application deadline is 18 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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