Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills
Punctual and reliable
- Skills
Organisation skills
- Skills
Written communication
- Skills
IT skills
- Skills
Confidence on the telephone
Desirable
1 listedAdditional qualities the employer would prefer.
- Skills
Experience facilitating groups
Job overview
This is a new and exciting role for the volunteer to support the clinical leadership team with a new peer-led patient council. They will support in engaging patients with providing feedback regarding their experience within the service and be a big part of developing and facilitating the patient council alongside the clinicians.
Main duties of the job
The volunteer is required to work within the list of tasks identified as follows:
- Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.
- Contacting patients about the patient council
- Supporting with scheduling talks/topics for patient council sessions
- Supporting with the logistics of organising the patient council.
- Capturing feedback from the meetings
- Printing and posting letters associated with this
- Photocopying
- Filing
- Confidential shredding
- Report any concerns to the Supervisor / Service Manager
- Ad-hoc administration duties required to support admin function
Collation of data and use of Microsoft packages
Detailed job description and main responsibilities
- Contacting patients to inform them of upcoming patient council
- Organising talks/topics for patient council sessions
- Writing minutes for the meeting.
- To be punctual and reliable
- Good listening skills with a warm, friendly and professional approach.
- To adhere to the dress code for the area in which they volunteer. To aid recognition by staff, patients, service users and visitors you must always wear your ID badge.
- Be able to work as a member of a team.
To behave professionally and always treat others with dignity and respect and adhere to the principles of the Trusts Equality and Diversity Policy
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
WhatsApp job alerts
Get instant WhatsApp alerts for Volunteer roles in Doncaster
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Patient Council Volunteer Co-rdinator with Rotherham Doncaster and South Humber NHS Foundation Trust in Doncaster, England. It is listed as a Volunteer role. The advertised salary is N/A Volunteer. The contract type is Voluntary. The application deadline is 15 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.