Patient Admin Clerk - Bookings

Job overview

Patient Admin Clerk - Bookings

Division: Cancer & Access

Care Group: Cancer & Core Clinical Services

Band: 3

Salary: £25,760 - £27,476 per annum/pro rata

Monday to Friday 9am to 5pm

We are recruiting for a Patient Admin Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The successful post holder will be primarily responsible for taking the lead role in planning and booking of patients Outpatient Appointments.

As a Patient Admin Clerk you will ensure that all waiting lists are managed and appointments are booked in line with both Trust and Government policies.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Detailed job description and main responsibilities

To be responsible for maximum usage of all outpatient appointment slots, according to protocol, criteria and Government targets general outpatients, , processing referrals in accordance with trust policies and Sop’s.

To be responsible for booking of appointments for patients within clinical, trust and government waiting time targets for outpatients, where necessary moving patients between sites in order to match protocol and met targets.

To Manage and be responsible for own speciality, deal with requests from PSC Team Leader and Service Manager.

To resolve any capacity issues and highlight potential problems, which jeopardise trust policy by escalating these to PSC Team Leaders and Service Managers.

To record and provide speciality statistics to all levels of Managers sometimes at short notice.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.