Job requirements
Essential
6 listedRequirements the employer expects applicants to meet.
- Other Factors
Able to consistently adopt behaviours that demonstrate a commitment to and understanding of the Trust values to towards everyone who uses or delivers our patient services.
- Skills and Aptitude
Understanding of the 18 week target and national definitions
- Skills and Aptitude
Ability to use own inititive and excellent organisation and prioritisation skills
- Skills and Aptitude
Ability to work indepently and part of a team
- Knowledge and Experience
Previous experience of working in the NHS or private sector
- Education & Qualifications
Good general education in english and maths
Desirable
1 listedAdditional qualities the employer would prefer.
- Knowledge and Experience
Working Knowledge of Lorenzo
Job overview
An exciting opportunity has arisen for an enthusiastic and dedicated multi-tasked patient access officer to join our Patient Scheduling working in the central booking office within Broomfield Hospital, Chelmsford.
You will support the service who you book theatres lists for, as well as, support the whole team with covering annual leave and sickness within the department. The central booking office currently book theatre lists for Gynae, Ophthalmology, General Surgery, UGI, LGI, Breast, Vascular, General Medicine, ENT, MaxFax, Head and Neck and Plastics. The post holder must have the ability to be flexible and adaptable for the changing needs of the service.
Previous experience of working in a fast paced 'In patient/Patient Access' waiting list environment would be advantageous, however, full training will be provided. Excellent organisational skills, a confident telephone manner, good IT skills, and understanding of Service Change/development with previous experience of working in the NHS or within healthcare, would be desirable.
Please be aware this role may close early due to number of applications
No VISA sponsorship available for this role
Main duties of the job
To provide a comprehensive professional and efficient patient monitoring and waiting list service within prescribed timescales.
To monitor patients admitted pathway from referral to treatment for all specialties in accordance with the Trust’s Patient Access Policy and the NHS Constitution. These include RTT 18 weeks target and 31 and 62 day cancer targets.
To ensure efficient use of theatres.
Ensure all patients details are entered and updated accurately on to Lorenzo system and Theatreman.
Responsible for effective communication with Consultants and clinical teams, patients, relatives, General Practitioners.
Detailed job description and main responsibilities
Are you looking for an exciting Patient Access Officer role using your unique qualities, then we want to hear from you?
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Officer (discipline unspecified) roles in Westcliff-on-Sea
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Patient Access Officer with Mid and South Essex NHS Foundation Trust in Westcliff-on-Sea, England. It is listed as a Band 4 Officer (discipline unspecified) role. The advertised salary is £28392.00. The contract type is Permanent. The application deadline is 27 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.