Pathway Support

Job overview

We require an enthusiastic, organised and flexible individual to provide general administration support within Specialist Outpatients at University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust.

Responsibilities of this role will include a range of general administration duties, reception cover, call handling clinic preparation and appointment scheduling.

Main duties of the job

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work in different areas of the unit at short notice.

Applicants should have demonstrable experience of working in a busy customer-focussed or care environment and also be able to work as part of a team. Strong communication skills are essential both face to face and by telephone or email.

Applicants will support various areas of a busy outpatient department undertaking a wide range of admin duties.

Applicants must be experienced in using IT systems - full training will be provided on all other hospital systems.

Closing date of applications: 29 October 2026

Date of interview: 12 November 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.