Pathway Support

Job overview

To provide a courteous and efficient Dermatology outpatients/reception service. This is a part time substantive 22.5 hour post.

The successful candidate will provide administrative support to the outpatient department. This involves working closely and communicating effectively with a Multidisciplinary team using initiative, tact, and diplomacy.

You will work as part of the administration team ensuring an efficient, high quality and timely service is provided. This includes the searching and preparing of clinical records.

A UK driving licence or other means of transport will be required for this post as coverage of our other community sites will be required.

Main duties of the job

Make new and follow up appointments for outpatients using Lorenzo generating letters and completing Outpatients Outcomes.

Ensure that the 18-week RTT (referral to treatment) end date is captured on Lorenzo.

To scan new patient referrals onto CITO and maintain the accuracy of documents recorded on the PAS system.

To sort and prepare the contents of case notes the folders and in accordance with the case note maintenance policy remove identified documentation sort and prepare items for scanning onto CD ensuring information is coded to ensure that all items can be identified and retrieved as and when required.

To check the case note attendance details, dates and alert sheets against the Patient Administration System to ascertain if the notes can either be destroyed, fall into the category of offsite storage or need to be merged with another active set of notes.

To ensure that all clinical coding outcomes are correctly recorded for payment by results meeting required targets dates.

To ensure that RTT (referral to treatment) rules are followed and recorded from correctly from the clinical input on outcome forms, this in order that the trust meets government targets.

To review the storage of case notes both on and off site when culling for retention and destruction, ensuring data corresponds with the Patient Administration System meeting the information governance standards.

Closing date of applications: 25 October 2026

Interview date: 2 November 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Skilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.