Pathway Co-ordinator (Waiting list)

Job overview

An opportunity has arisen for an enthusiastic, flexible, and motivated individual to join our team in a Pathway Co-Ordinator role.

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure.

Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience.

Main duties of the job

• Dealing with patient queries both face to face and over the telephone
• Clinic preparation including chasing patient scans and escalating where appropriate
• Booking patient appointments and navigating capacity issues
• Monitoring and actioning emails from the generic inbox
• Deputise for the team leader where necessary
• Liaising with consultants, nurses, HCA's and other outpatient staff where required
• Following up on any missing outcomes from clinic

Application closing date: 15th October 2026

Interview date: 29th October 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.