Pathology Subject Matter Expert

Job overview

This is an exciting opportunity to join a small, highly skilled and supportive Pathology IT team at a time of significant digital transformation. As the Pathology IT Subject Matter Expert, you will play a pivotal role in ensuring the reliability, development and continuous improvement of critical systems that support patient care and laboratory services across the Trust. Working closely with clinicians, operational teams, Digital colleagues and external suppliers, you will have the opportunity to develop specialist expertise in pathology technologies, influence system enhancements, and make a visible and meaningful contribution to the future of digital pathology services. This role offers a unique blend of technical challenge, problem-solving and stakeholder engagement, making it ideal for someone who enjoys variety, taking initiative and delivering real-world impact.

Main duties of the job

The postholder will provide day-to-day support and management of the Trust's Pathology IT systems, ensuring they remain secure, reliable and fit for purpose. Key responsibilities include system administration, maintenance, testing, upgrades, troubleshooting and user support, alongside monitoring system performance, data quality and business continuity arrangements. The role will involve working closely with suppliers to manage incidents, updates and service improvements, supporting training and documentation, and acting as an escalation point for complex technical issues. The successful candidate will contribute to service development, support analyser interfaces where required, participate in change control and risk management processes, and work collaboratively with colleagues across Pathology and Digital to ensure the effective delivery of safe and efficient services. As part of a small team, the postholder will also contribute to the provision of 24/7 support through participation in the on-call rota

Detailed job description and main responsibilities

The Pathology IT Subject Matter Expert is responsible for the day-to-day support, maintenance and continual improvement of the Trust's Pathology IT systems. Working as part of a small, highly skilled and supportive team, the postholder will provide expert technical support, manage system upgrades and supplier relationships, support users and training, and contribute to service development, data quality, information governance and business continuity activities. The role requires close collaboration with Pathology Consultants, Biomedical Scientists, Laboratory Managers, Digital colleagues, clinical and operational system users, senior leaders, and external system suppliers to ensure pathology systems remain reliable, secure and effective in supporting high-quality patient care and service delivery

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.