
Job requirements
Essential
27 listedRequirements the employer expects applicants to meet.
- Governance
Knowledge and understanding of complex diary management
- Other Requirements
To be aware of and demonstrate the Trust’s Vision, Mission, Values and behaviours.
- Other Requirements
Ability to work flexibly to meet changing needs of the service.
- Skills and Experience
Experience of filing systems and general clerical duties
- Skills and Experience
Well-developed analytical skills
- Skills and Experience
Keyboard skills
- Skills and Experience
Minute taking skills
- Skills and Experience
Proficient in use of Microsoft Office programs
- Skills and Experience
Ability to motivate others
- Skills and Experience
Ability to plan ahead, prioritise and manage large amounts of information
- Skills and Experience
Sound judgement, initiative and organisational ability
- Skills and Experience
Ability to understand own work remit and decision making
- Skills and Experience
Good oral and written communication skills
- Skills and Experience
Good customer care skills
- Skills and Experience
Be able to drive and travel to different acute sites across East Kent efficiently
- Qualifications and training
GCSE’S A-C in English and Maths
- Qualifications and training
A-levels or equivalent
- Qualifications and training
Educated to NVQ Level 4 or equivalent relevant professional experience
- Personal/professional attributes
Effective communication skills with other health care professionals
- Personal/professional attributes
Ability to organise own time effectively and work to schedules and deadline
- Personal/professional attributes
Be self-motivated and work hard towards objectives
- Personal/professional attributes
Ability to work individually and as part of a team and develop effective relationships
- Personal/professional attributes
Ability to deal with complex and/or sensitive information
- Personal/professional attributes
Accuracy and attention to detail
- Personal/professional attributes
Ability to follow set protocols and procedures without deviation
- Personal/professional attributes
Receptive and adaptive to change
- Personal/professional attributes
Ability to work in an environment where clinical specimens are handled and disposed of.
Desirable
15 listedAdditional qualities the employer would prefer.
- Governance
Knowledge of quality management system software
- Governance
Knowledge of audit process
- Governance
Knowledge of IT software including Microsoft office
- Governance
Knowledge of ISO 15189:2022, BSQR, and/ or HTA post mortem standards
- Governance
Knowledge of RCPath guidance on retention of records
- Other Requirements
Basic understanding of NHS governance processes
- Skills and Experience
Experience of working within a Quality Management System based on ISO 9001 standards
- Skills and Experience
Experience of working in Pathology
- Skills and Experience
Experience of compiling reports
- Skills and Experience
Experience of external assessments e.g. MHRA, UKAS, HTA, UKHSA and CQC
- Skills and Experience
Experience of auditing
- Skills and Experience
Deal with complex and or sensitive information
- Skills and Experience
Experience in change control processes
- Qualifications and training
Foundation degree
- Personal/professional attributes
Willingness to undertake further training as required by the role
Job overview
We are looking for an enthusiastic team player as our Pathology Quality and Governance Officer. As a Quality Officer (QO) you will contribute positively towards the maintenance and management of the Quality Management System (QMS) within Pathology by providing support to the Quality team. The Quality team comprises of leads in the following disciplines: Cellular Pathology, Mortuary, Clinical Biochemistry and Immunology, Haematology & Blood Transfusion, Haemophilia, Microbiology and Point of Care.
The ideal candidate will work both as part of a team and independently, be able to prioritise and adapt easily to different tasks. This will include undertaking a wide variety of duties such as auditing, administrative tasks, training pathology staff on the QMS, supporting internal and external assessments and retrieving data from systems such as Q-Pulse, DATIX and 4-Risk for report compilation. Training and support will be provided by the Pathology Quality team in use of systems and the QMS.
You will have excellent interpersonal skills and the ability to multitask. In addition to this you will be expected to work with a variety of different staff and operate in sometimes challenging situations in order to maintain a safe, responsive and high-quality operations response to modern demand.
Main duties of the job
- Provide support on the maintenance and implementation of the Quality Management System (QMS) and governance processes within EKHUFT to the Pathology Quality team.
- Support the Quality team in management of incidents, complaints, user enquiries and quality improvements.
- Support management of the pan-pathology quality documentation and audit programme.
- Support management of risk management by sourcing updates for the Pathology Risk Register.
- Support training in basic quality management processes, audit and CA/PA.
- Maintain quality standards and support the department with external assessment preparation, primarily UKAS.
Detailed job description and main responsibilities
Kent and Medway Pathology Network
You will have a fantastic opportunity to grow your career in KMPN. We are developing a network academy, a platform for all network education and training from apprenticeships to advanced clinical and scientific qualifications with a single faculty making best use of our talented educators and trainers. You will not be expected to work at sites outside of EKHUFT. However, there will be opportunities for collaborative working within the network.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Kindly note that visa sponsorship is not available for this role. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for BMS roles Band 6 and above.
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Applying for this NHS job
This advert is for Pathology Quality and Governance Officer with East Kent Hospitals University NHS Foundation Trust in Ashford, England. It is listed as a Band 4 Governance officer role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent: Substantive. The application deadline is 28 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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