Parking Officer

Job overview

Do you like working outdoors and helping people ?

We're recruiting Parking Officers at our busy NHS Hampshire hospitals to direct traffic and enforce parking regulations.

Guided by Trust Policy and procedures, this important role ensures visitors, patients and staff get the best use from our car parks on a busy compact site.

Supported by a small team, a Parking Officer will patrol car parks, enforce parking regulations using a mobile device, deploy temporary barriers, signs and traffic cones to direct traffic, suspend parking bays and give directions to assist visitors and staff. Candidates will also be responsible for maintaining Pay Station machines, barriers and equipment, used daily to process payments and manage traffic flow.

This position involves working a 37.5 hour week (7.5 hour day plus half hour lunch). Candidates should expect weekend working and deployment to other Hampshire Hospital sites.

Candidates must be polite and respectful, provide clear verbal communication, be assertive and remain calm in challenging situations. This position involves enforcing parking regulations therefore candidates should expect some conflict and confrontation. Many car parks are located outside and will involve plenty of walking on an inclined site during all seasons.

Main duties of the job

The successful candidate will provide help and support to visitors and staff using our car parking facilities

• Respond to technical problems with car parking machines e.g., clearing jams and replacing receipt rolls.
• Identify vehicles inappropriately parked and to undertake parking enforcement, where required issuing warning and/or charge notices.
• Help maintain the car parks, ensuring they are kept clean and tidy.
• Place cones / signs where required to take out of use parking spaces or to direct traffic.
• Report and record incidents which occur in the car park area using the health and safety incident reporting tool where required.
• Liaise with the parking administration team.
• Provide any other duties appropriate to the band and role which include assistance to other facilities services such as Portering and Security when a need arises as directed by their manager.

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.