Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Experience of dealing with patients and families face to face and via telephone
- Experience
Competent in the use of Microsoft Office software
- Experience
Experience of working within an administrative role in a healthcare environment
- Communication
Good communication skills (written/verbal)
- Communication
Able to demonstrate tact and diplomacy
- Skills and Abilities
Organised and able to manage time effectively
- Skills and Abilities
Ability to prioritise workload
- Skills and Abilities
Ability to work under independently, under instruction and part of a team
- Education and Qualifications
Educated to GCSE level standard English Language at Grade A – C (or equivalent)
- Education and Qualifications
Working knowledge of confidentiality and General Data Protection Regulations
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in the NHS
- Skills and Abilities
Understanding of referral to treatment and 18 weeks
- Education and Qualifications
NVQ 2 in Business and Administration
Job overview
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!
We are currently looking to recruit an enthusiastic and motivated Administration Assistant to join Pain Management Team at Peterborough City Hospital.
The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.
Main duties of the job
To assist in the provision of an efficient, responsive and flexible administration service to support the Pain Management Multidisciplinary Team.
To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.
To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
Provide assistance to the other members of the team and assist with their workloads as necessary.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information regarding the job role.
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Applying for this NHS job
This advert is for Pain Management Administration Assistant - Peterborough with North West Anglia NHS Foundation Trust in Peterborough, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25,272 per annum pro rata. The contract type is Fixed term: 6 months (Working days will be Wednesday to Friday). The application deadline is 04 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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