Paediatric Healthcare Support Worker
NHS Highland
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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
The Paediatric Complex Care team is expanding due to an increase in children being referred to the service. The Complex Care Team support children and their families across NHS Highland in the home environment and wider community.
This is a very rewarding post to enable these children/families to be able to access education, allow parents to have a restful sleep overnight knowing their child is being cared for to a high standard. The post holder will be joining a team to support the children within the service. The post holder will accompany the child and/or family during school/nursery, hospital appointments/admissions, outings and respite etc during their shift.
Experience of working with Children and/or community care experience is essential to this role.
Training and support will be provided to achieve various tasks and skills with assessed competency. Training takes approximately 8 weeks. Following training and assessment, competencies are achieved the post holder will lone work with the child/family with direct responsibility for the child’s healthcare needs. The post holder will work within a set of guidelines and protocols and under the remit of devised competency structures with support and assessment from the team leader.
This post holder is expected to be flexible and work a variety of day, evening, weekend and night shifts does include shifts and is a 24/7 service.
Children at present live within various locations throughout NHS Highland and travel is an essential part of the role. Travel expenses will be reimbursed and accommodation provided for stays.
Access and use of own car is essential.
Informal enquiries welcome to:
Samantha Tait – Samantha.tait@nhs.scot
Rebekah Black – rebekah.black@nhs.scot
ADDITIONAL INFORMATION FOR CANDIDATES
- Effective from 1st April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
- Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.
Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.