Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Other
Ability to work under pressure Professional communication skills, both face to face and via the telephone Is sensitive to the impact and implications of decisions and activities on other professionals and the organisation Conducts themselves in a professional manner at all times
- Skills
Able to work within a team and make a positive contribution.
- Skills
Understands and adheres to professional codes that affect the administration role.
- Skills
Able to use own initiative to work within the boundaries of the role.
- Skills
Demonstrates effective time management and work prioritisation skills.
- Skills
Able to demonstrate creative thinking, clear communication, and patient focused skills.
- Skills
Operates effectively within a variety of situations.
- Skills
Minute taking knowledge and experience.
- Experience
Up to date knowledge or demonstrable computer literacy in order to use the following systems:
- Experience
Electronic patient records Management of medical records Microsoft applications
- Qualifications
General English Language Qualification
- Qualifications
RSA 1 Word Processing/RSA Typing or equivalent level of knowledge and ability.
- Job requirements
Computer literate with experience of working with the Microsoft Office package. Advanced keyboard skills.
Desirable
4 listedAdditional qualities the employer would prefer.
- Other
Willingness to take on new ideas Willing to accept help and share problems with others
- Skills
Eager to develop new skills. Adapts well to change
- Experience
Knowledge of interpreter booking system and bookwise
- Qualifications
NVQ Level 3 in Administration
Job overview
The Band 3 Paediatric diabetes team administrator requires a passionate, highly motivated and experienced administrator with excellent communication skills. Someone who wishes to continue to develop their skills and knowledge. We are excited at the prospect of supporting motivated individuals to contribute to our growing services.
As a team, we are committed to recruiting staff that uphold our values and can deliver high quality service as part of a multi disciplinary team.
Main duties of the job
- Provide administrative and clerical support to the Diabetes Specialist Nurse Team.
- To work in a complex multi professional environment and use own initiative to manage, prioritise and change workload to ensure that all data collected will stand up to external audit. It must then inputted by the required deadlines to ensure regional and national data requirements and targets are met.
- Answering the telephone courteously and direct enquiries as appropriate.
- Be able to liaise will all professionals, hospital and external (GP’s community teams etc.) and signpost to the necessary professional.
- To monitor and action the Child Diabetes email inbox in a timely manner.
- Ensure all electronic records are up to date and contain the correct information.
- Undertake other admin duties including managing post, filing, photocopying for consultants, Band 7 Senior team and the Manager.
- Ensure follow up appointments are in place and referrals are received in a timely manner.
- Liaise with Diabetes Retinopathy Screening service to ensure all patients over 12 years have received and attended an appointment, follow up those who are due eye examinations and enter results onto National Paediatric Diabetes Audit Spreadsheet
- Responsibility for the procurement of stock on the unit, both clerical stock and clinical stock where appropriate
- Receive and store stock appropriately, place orders as requested
- Arrange interpreters if required for Diabetes Clinics
Detailed job description and main responsibilities
To provide high standard of administrative and clerical support to the Paediatric Diabetes Team.
FULL JOB DESCRIPTION ATTACHED
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Administrative assistant roles in Warrington
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Paediatric Diabetes Team Clerical Assistant with Warrington and Halton Teaching Hospitals NHS Foundation Trust in Warrington, England. It is listed as a Band 3 Administrative assistant role. The advertised salary is £24,937 - £26,598 per annum, pro rata. The contract type is Permanent. The application deadline is 16 Nov 2025.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (11 Nov 2025) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.