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Job overview
To provide administrative support to the ICT PACS and Clinical Application Support Team and to assist with the transfer of images to National PACS Teams. To work closely with all staff to provide and maintain a working system.
Job information
To provide day-to-day support to the Picture Archiving and Communication System (PACS) and Imaging Management System (IMS) and its users.
Main duties of the job
- Act as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.
- Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.
- To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national Systems
- To transmit and receive images/reports nationally in line with national data sharing agreements.
- To monitor the dispatch of images from the PACS system.
- To import and export images and reports to/from CDs in line with National data Sharing Policies.
- To input data onto the Trust IMS system for clinicians from a wide variety of specialties
- To become fully conversant with the Trust IMS and PACS system and maintain IMS records and files.
- Be versatile and adaptable to the demands of the team. Work with supervision and take the initiative as and when required.
- To rotate through all departments utilising PACS and IMS to maintain skill set across all specialties
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
QUALIFICATIONS
Essential
- Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.
Desirable
- Basic certification/qualification in IT.
OTHER REQUIREMENTS
Essential
- Able to concentrate for extended periods on detailed VDU and other work.
- Ability to travel between sites and visit clinical departments
- Confident and enthusiastic.
- Customer-focused.
- Demonstrate alignment with the values and beliefs of the Trust
- Demonstrate an understanding of the practices of equality and inclusion in the team
- Punctual and flexible across hours of work when required
ANALYTICAL AND JUDGEMENT SKILLS
Desirable
- Aptitude for investigating, analysing and solving complex problems.
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- Experience in use of Microsoft Windows and Microsoft Office applications.
- Understand the importance of patient confidentiality
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Good inter-personal and communication skills
- Ability to work as part of a team
- Organisational skills
- Attention to detail
- Ability to use initiative
- Ability to work under pressure
- Ability to work to deadlines
- Ability to record and relay accurate messages
- Understanding of the data Protection Act and its role in patient confidentiality
- Understanding of the basic National Structure of the NHS
Desirable
- Self-motivated and highly organized.
- Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Desirable
- Ability to support staff on the Helpdesk as necessary in the delivery of systems support.
- Proven ability in learning new and complex computer systems.
- Competent computer user with good keyboard skills.
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Applying for this NHS job
This advert is for PACS & IMS Apprentice with Birmingham Women's and Children's NHS Foundation Trust in Birmingham Children’s Hospital. The advertised salary is £25272.00. The contract type is 15 months (Fixed Term Contract). The application deadline is 24 Aug 2026.
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