Job requirements
Essential
7 listedRequirements the employer expects applicants to meet.
- Skills
Experience of working in an Acute hospital/GP practice or Call centre environment
- Skills
Experience of working with general public
- Experience
Excellent communication skills both written, verbal & telephone
- Experience
Ability to work as part of a team
- Qualification
Good standard of education GCSE maths English A- C
- Qualification
NVQ3 or equivalent or knowledge or experience working in a busy office environment
- Qualification
I.T knowledge Micro soft packages
Desirable
5 listedAdditional qualities the employer would prefer.
- Skills
Experience of working with NHS systems
- Skills
Competent in use of Microsoft office
- Experience
Previous waiting list management
- Qualification
Understanding of Medical terminology/ NHS experience
- Qualification
Experience of working with NHS systems
Job overview
The ability to speak Welsh is essential for this post
Working as part of a team in a busy appointments call centre, booking a range of outpatient clinic appointments and theatre procedures.
Main duties of the job
A fabulous opportunity has become available to join the patient booking department based in Wrexham Maelor Hospital. We are looking for a hard working individuals to join our team. The role is based in a busy call centre environment and the successful applicants will be part of a team of experienced staff with responsibility for managing a waiting list and booking patients. This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are essential
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Applying for this NHS job
This advert is for PABC Booking Clerk with Betsi Cadwaladr University Health Board in Wrexham, Wales. It is listed as a Appointments administrator role. The advertised salary is £26813.00 to £27890.00. The contract type is Permanent. The application deadline is 15 Oct 2026.
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