Overseas Visitors and Private Patient Clerk

Job overview

Overseas Visitors and Private Patient Clerk

Band -2 , Full Time, Permanent

This is a fantastic opportunity join a Trust providing integrated NHS services for local people at Croydon University Hospital, Purley War Memorial Hospital, in clinics and people’s homes across the borough of Croydon.

The post holder's role is to ensure that overseas visitors are correctly assessed for eligibility for NHS treatment and will ensure that non-eligible overseas visitors and private patients are charged appropriately for the services they receive.

Proposed Interview Date - 3rd February 2025

Main duties of the job

• Be able to communicate the requirements of the overseas and private patient charging processes to a variety of individuals across the Trust.
• Become full conversant with the processes and procedures that are in place to identify and charge patients who are Overseas Visitors and Private Patients.
• Keep written procedures and forms up to date, keep appropriate records of all interviews and enquires made, for easy and quickly obtainable reference for both Overseas Visitors and Private Patients.
• Assist in liaison with consultants and departments to ensure that all OSV/Private patients are notified to the Overseas Visitors and Private Patients Department.
• Interview patients/relatives to ascertain patient’s residency status in the UK, and assess their eligibility for free NHS treatment, securing the necessary documentary evidence and recording the key points discussed and conclusions reached.

Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***