Outreach Support Worker

Job overview

The post holder will provide administrative, logistical and practical support to the Essex Sexual Health Service Outreach and Health Promotion Team, helping to ensure the effective planning and delivery of outreach, health promotion and education activities across Essex.

Main duties of the job

The post holder will support the team with stock control, stock audits, stock requisitions and general administration associated with outreach and health promotion activity. They will assist with maintaining accurate records, collecting and entering data, and supporting the organisation and promotion of training and events.

The post holder will provide practical support for outreach events, including assisting with preparation, resources, equipment and materials, and supporting the team during events and activities in community and other settings.

The role will require working closely with members of the Outreach and Education Team, partner organisations and other professionals to support the smooth coordination and delivery of health promotion and outreach activity.

Although this post will be predominately supporting delivery in North Essex, the post holder may be expected to support the wider service with activities across Essex. The role may therefore require regular travel and flexibility to support outreach events and activities across the county.

We encourage applications from those with backgrounds in administration, community outreach, youth work, health promotion, events coordination or working with people from seldom heard from communities.

This role will require the successful applicant to undergo a DBS check.

Detailed job description and main responsibilities

MAIN DUTIES & RESPONSIBILITIES

• To provide administrative and practical support to the Outreach and Education Team to assist with the effective delivery of health promotion, education and outreach activities.
• To support the management and organisation of outreach and health promotion resources, including maintaining stock levels, undertaking regular stock checks and supporting stock audits.
• To support with stock requisitions, ensuring requests are accurately recorded and processed in a timely manner, and that appropriate levels of resources are available for planned activities and events.
• To support the team with general administration tasks, including data collection, data entry, maintaining records and preparing information for monitoring and reporting purposes.
• To support the administration and coordination of training sessions and events, including using platforms such as Eventbrite to upload training opportunities, maintain event information and support participant bookings where required.
• To support the preparation and organisation of outreach events, including ensuring appropriate resources, promotional materials and equipment are available and ready for delivery.
• To provide practical support at outreach events and health promotion activities, working alongside members of the team and partner organisations to ensure activities run effectively.
• To assist with the distribution and organisation of health promotion resources and materials, ensuring resources are appropriately stored, recorded and available for use.
• To maintain accurate records relating to stock, events, training, outreach activity and other administrative functions, in accordance with relevant information governance and service procedures.
• To support the team with the collection and collation of monitoring information relating to outreach and health promotion interventions, contributing to service reports as required.
• To establish and maintain effective working relationships with members of the Outreach and Education Team and relevant partner agencies, providing a professional and helpful point of contact where appropriate.
• To support the organisation and promotion of health promotion campaigns, events and activities, including World AIDS Day, National HIV Testing Week, Sexual Health Week, LGBT+ History Month, Pride, Black History Month and other relevant promotions and events.
• To support the team with the coordination and preparation of materials for professional training, community education sessions and other health promotion activities.
• To assist with maintaining calendars, event schedules, meeting minutes and actions and other administrative systems to support the effective planning and coordination of team activities.
• To ensure that all administrative and support activities are undertaken in accordance with relevant organisational policies and procedures, including information governance, confidentiality, safeguarding and health and safety requirements.
• To manage own workload effectively, prioritising tasks according to service requirements and communicating with the line manager regarding workload, deadlines and any issues that may affect delivery.
• To work flexibly to meet the developing needs of the service and its service users across a wide geographical area. This may include supporting outreach events during evenings and weekends where required.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.