Job requirements
Essential
6 listedRequirements the employer expects applicants to meet.
- Knowledge
Excellent communication and interpersonal skills
- Knowledge
Understanding of clerical processes
- Knowledge
Efficient and accurate word processing skills
- Experience
Knowledge of Office and Outlook, including word, excel and power point, e-mail and internet.
- Qualifications
GCSE in Maths and English or Functional Skills (level 2) or equivalent experience
- Qualifications
NVQ 2 in Business Administration or equivalent experience
Desirable
Not listed in the available specification.
Job overview
The post holder will provide a high quality reception service to patients attending outpatient clinics as well as maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by the clinical staff. You will be dealing with a wide range of enquires on a face to face basis as week as over the telephone and you will obtain and update patient information using the main hospital computer system (CaMIS)
Main duties of the job
Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite and effective manner. Computer skills are required and you should have a good standard of numeracy and literacy. You must be able to think through problems using your own initiative. Commitment to work as part of a departmental team is very important. The workload is busy and physical and you will be expected to work with speed and of course accuracy at all times.
Please note this post will close at sufficient applicants.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
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Applying for this NHS job
This advert is for Outpatients Receptionist with South Tees Hospitals NHS Foundation Trust in Middlesbrough, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25,272 per annum (pro rata). The contract type is 12 months (Fixed term). The application deadline is 22 Oct 2026.
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