Job summary
Support day-to-day operations within NHS/healthcare patient services, ensuring efficient service delivery and compliance with safety and quality standards. Analyse, interpret, and present data to generate actionable recommendations that drive performance improvements. Monitor and report on key performance indicators (KPIs) to maintain a results-driven workplace. Deliver outstanding patient/customer service, responding calmly and effectively to challenging situations. Collaborate with stakeholders across diverse groups using strong interpersonal and communication skills. Contribute to service planning, balancing detailed operational tasks with broader strategic direction. Identify opportunities for improvement and embrace new ideas to enhance service quality and efficiency. Provide administrative and operational support, including potential personal assistant duties as required. Assist with project and line management activities where needed to support team objectives.
Main duties of the job
We are seeking a proactive and results-driven Operations Support professional to join our team in Northwest London. In this pivotal role, you will support the smooth running of NHS and healthcare patient services, working closely with the Operations Manager to analyse data, drive improvements, deliver excellent customer service, and ensure operational efficiency in a fast-paced, KPI-focused environment. The successful candidate will combine strong attention to detail with strategic thinking to support primary care/community services and contribute to high-quality patient outcomes.
About us
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.
Details
- Date posted: 10 June 2026
- Pay scheme: Other
- Salary: £30,000 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: NWLDSS01
- Job locations: North West London, London, Greater London, HA9 0GL, United Kingdom
Job responsibilities
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.
Person specification
Experience
Desirable
- Strategic/commercial awareness, project/line management experience
Qualifications
Desirable
- operational/administration qualification
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Applying for this NHS job
This advert is for Operations Support with Cora Health Group Limited in Newcastle upon Tyne, North East and Yorkshire, England. The advertised salary is £30,000 a year. The contract type is Permanent. The application deadline is 06 Jul 2026.
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