Operational Trainer

Job summary

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career. This is a home-based position that will involve travel around a specific region. NEED TO HAVE C&G 7300 (or equivalent) Diploma level 3 in Health & Social Care or experience of working in social care sector Working knowledg

Main duties of the job

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across a rapidly expanding portfolio of 240 care homes and independent hospitals. Operational Trainers ensure continued delivery of Good and Outstanding care by ensuring every staff member is confident and competent in working in a person-centered and compassionate manner. Barchester is the only care provider in the UK accredited as one of the best companies to work for from 2019 to 2021. Operational Trainers provide induction and development training to up to 5 homes and/or hospitals across a specific region and act as key contacts between Barchester and new staff demonstrating passion for their role and Barchester's ethos. This role offers opportunities to witness staff progression from day one throughout their Barchester careers. It's a home-based position involving travel around a specific region.

About us

Barchester Healthcare is a prominent leader in the UK care sector, operating a rapidly expanding portfolio of 240 care homes and independent hospitals. They are committed to providing exceptional quality care and maintain high standards in the services offered to residents and patients. Known for their staff engagement and development, Barchester has been accredited as one of the best companies to work for in the UK in 2019, 2020, and 2021, illustrating their dedication to creating positive working environments and addressing employee growth. Their ethos emphasizes person-centered and compassionate care, reflecting in their structured training programs and operational practices. Being involved in various community support and health initiatives, Barchester supports its staff through comprehensive induction and continuous professional development programs, helping employees to proceed confidently in their careers. The organisation provides opportunities for personal and professional growth, reinforcing its commitment to its workforce and the quality of care provided.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £34,000 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1511662097
• Job locations: Barchester Healthcare, Stourbridge, DY8 2TA, United Kingdom

Job responsibilities

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.This is a home-based position that will involve travel around a specific region.NEED TO HAVE C&G 7300 (or equivalent) Diploma level 3 in Health & Social Care or experience of working in social care sector Working knowledge of legislative requirements in care sector 2 years training experience Full UK driving licenceNEED TO DO Coordination and delivery of induction and development training against Barchester objectives and training statistics Provide practical, hands on training across a variety of subjects Plan and publish training calendars Ensure employee training files are up to date Observe workplace practice Arrange induction paperwork and a buddy in advance of a new employee starting Maintain regular contact with new team members, coaching and supporting where appropriate Attend meetings and conferences external to the home where required Promote learning and development opportunities that Barchester offer Work with Home Managers to ensure the implementation of individual personal development plansREWARDS PACKAGE Competitive salary Company car, laptop, phone Pension contribution and life coverIf you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.