Operational Trainer

Job summary

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021. Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throug

Main duties of the job

The Operational Trainer position at Barchester Healthcare is crucial in maintaining the high standard of care provided across its 240 care homes and hospitals. The trainer will deliver both induction and development training to approximately five facilities within a designated region, ensuring that all staff members are capable of delivering person-centred and compassionate care. Trainers act as important initial contacts for new hires, requiring them to reflect the Barchester ethos and demonstrate passion for their work. Responsibilities include coordinating and delivering training in line with organisational objectives, updating training calendars, managing employee training files, and providing ongoing support to new employees. The job requires travel within a specific region as it is a home-based role. Qualifications include a C&G 7300 or equivalent, a Diploma level 3 in Health & Social Care, two years of training experience, a working knowledge of care sector legislation, and a full UK driving licence.

About us

Barchester Healthcare is a leading care provider in the UK, known for its exceptional quality in care services and commitment to staff development. With a rapidly expanding network of 240 care homes and independent hospitals, Barchester has consistently demonstrated its dedication to high-quality care by ensuring all staff members are well-trained and competent. The organisation's commitment to staff engagement has earned it accolades as one of the best companies to work for in 2019, 2020, and 2021. Barchester places a strong emphasis on learning and development opportunities for its employees, making it an empowering workplace that prioritizes both employee and resident satisfaction. By focusing on person-centred care, Barchester Healthcare strives to provide the level of care one would expect for their loved ones, reinforcing its mission to be a rewarding and supportive environment for all staff members.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £34,000 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1511662096
• Job locations: Barchester Healthcare, Kidderminster, DY11 5RJ, United Kingdom

Job responsibilities

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.This is a home-based position that will involve travel around a specific region.NEED TO HAVE C&G 7300 (or equivalent) Diploma level 3 in Health & Social Care or experience of working in social care sector Working knowledge of legislative requirements in care sector 2 years training experience Full UK driving licenceNEED TO DO Coordination and delivery of induction and development training against Barchester objectives and training statistics Provide practical, hands on training across a variety of subjects Plan and publish training calendars Ensure employee training files are up to date Observe workplace practice Arrange induction paperwork and a buddy in advance of a new employee starting Maintain regular contact with new team members, coaching and supporting where appropriate Attend meetings and conferences external to the home where required Promote learning and development opportunities that Barchester offer Work with Home Managers to ensure the implementation of individual personal development plansREWARDS PACKAGE Competitive salary Company car, laptop, phone Pension contribution and life coverIf you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.