Operational Trainer

Job summary

This position covers Banbury, Tewkesbury, Malvern and Oxford. Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person-centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021. Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career. This is a home-based position that will involve travel around a specific region.

Main duties of the job

Barchester Healthcare is looking for an Operational Trainer covering Banbury, Tewkesbury, Malvern, and Oxford. They are responsible for the induction and development training of staff in about five care homes and hospitals within a specific region. The role involves ensuring staff are competent and confident to deliver compassionate, person-centered care. Barchester is renowned for quality care and has been recognized as an exemplary employer. Trainers act as initial contacts for new hires and play a vital role in staff progression throughout their career at Barchester. This home-based position requires travel around the region and demands 2 years of training experience, a C&G 7300 qualification or equivalent, a Diploma level 3 in Health & Social Care or social care experience, knowledge of care sector legislation, and a UK driving license. Responsibilities include coordinating training, maintaining training files, planning training calendars, and interacting with new team members. The position offers a competitive salary, company car, laptop, phone, pension, and life cover.

About us

Barchester Healthcare is a leading care provider in the UK, with a vast network of 240 care homes and independent hospitals known for their exceptional care quality. The organization has consistently been at the forefront of the industry in terms of innovations and delivering top-notch services, ensuring residents and patients receive the best care possible. Notably, Barchester Healthcare has been recognized as one of the best companies to work with in the UK consecutively for 2019, 2020, and 2021, reflecting its commitment to employee satisfaction and engagement. Barchester's ethos revolves around person-centred, compassionate, and professional care delivery, which is reflected in how the organization trains and develops its staff. By valuing staff development and engagement, Barchester ensures a supportive, nurturing environment both for its employees and the patients. Operational trainers play a pivotal role in the organization by instilling these values in new and existing staff, ensuring the continuity of excellence in service delivery and the organization's expansion.

Details

• Date posted: 16 July 2026
• Pay scheme: Other
• Salary: Depending on experience Salary expectations will be discussed at interview stage.
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1527346013
• Job locations: Barchester Healthcare, Oxford, OX1 5DE, United Kingdom

Job responsibilities

This position covers Banbury, Tewkesbury, Malvern and Oxford.

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.This is a home-based position that will involve travel around a specific region.NEED TO HAVE C&G 7300 (or equivalent) Diploma level 3 in Health & Social Care or experience of working in social care sector Working knowledge of legislative requirements in care sector 2 years training experience Full UK driving licenceNEED TO DO Coordination and delivery of induction and development training against Barchester objectives and training statistics Provide practical, hands on training across a variety of subjects Plan and publish training calendars Ensure employee training files are up to date Observe workplace practice Arrange induction paperwork and a buddy in advance of a new employee starting Maintain regular contact with new team members, coaching and supporting where appropriate Attend meetings and conferences external to the home where required Promote learning and development opportunities that Barchester offer Work with Home Managers to ensure the implementation of individual personal development plansREWARDS PACKAGE Competitive salary Company car, laptop, phone Pension contribution and life coverIf you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.