Operational Trainer - Central

Job summary

ABOUT THE ROLE As an Operational Trainer with Barchester, you'll make sure the people working in our care homes and independent mental health hospitals have the training they need to provide the best in person-centred care for our residents and patients. This is a home-based role that will see you travelling to different care homes and hospitals across a specific region to ensure that we always meet our high training standards. As an organisation, we put a huge emphasis on training and development, and you'll be pivotal in ensuring our provision always is second to none. Your specific responsibilities will span training delivery, staff inductions and development, which makes this a very varied role. You can expect to be involved with everything, from planning training calendars, championing e-learning and supporting employees through their induction, to attending conferences, optimising apprenticeship opportunities and analysing our ongoing training needs. This is a demanding but incredibly rewarding role that will see you delivering exceptional training and, in turn, having a lasting impact on the lives of our teams, our residents and our patients. ABOUT YOU You should have a minimum of a C&G 7300 (or equivalent), a Level 3 Diploma in Health & Social Care (or experience of working in the care sector) and a good working knowledge of legislative requirements within the care industry. We'll also want to see some experience of training, coaching and mentoring others, excellent communication skills and the ability to work well as part of a team. With a flexible approach and a full, clean driving licence, you'll be comfortable working out in the field at our homes and hospitals (staying overnight if necessary) and undertaking shift patterns that include some evenings, weekends and early mornings we want to give everyone the best possible access to our training. Strong organisational skills and plenty of initiative are also essential. REWARDS PACKAGE As well as a competitive salary, you'll also have plenty of opportunity to grow your career in a warm and supportive environment. If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Main duties of the job

The role of Operational Trainer at Barchester Healthcare involves ensuring care home and hospital staff are fully trained to provide excellent person-centred care. A key focus is on training delivery, staff inductions, and development, including planning training calendars, promoting e-learning, supporting employee inductions, and attending conferences. The position demands strong communication skills, a flexible approach, and a full clean driving licence to work across various locations. With a competitive salary package and career growth opportunities, this role is ideal for someone keen to impact others' lives positively through training and coaching in the healthcare sector.

About us

Barchester Healthcare is a prominent provider of high-quality care services for a broad range of needs, including residential care, nursing care, and mental health support. They are committed to delivering person-centred care and tailored support for every resident and patient. At the core of Barchester's philosophy is continuous staff training and development to ensure the highest care standards are maintained across all their facilities. With a network that includes a variety of care homes and independent mental health hospitals, they emphasize a culture of respect, responsibility, and professionalism, believing that well-trained employees are key to providing excellent care.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £32,535.36 to £38,535.36 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1514774490
• Job locations: Barchester Healthcare, Cardiff, CF3 2UQ, United Kingdom

Job responsibilities

ABOUT THE ROLEAs an Operational Trainer with Barchester, you'll make sure the people working in our care homes and independent mental health hospitals have the training they need to provide the best in person-centred care for our residents and patients.

This is a home-based role that will see you travelling to different care homes and hospitals across a specific region to ensure that we always meet our high training standards. As an organisation, we put a huge emphasis on training and development, and you'll be pivotal in ensuring our provision always is second to none. Your specific responsibilities will span training delivery, staff inductions and development, which makes this a very varied role. You can expect to be involved with everything, from planning training calendars, championing e-learning and supporting employees through their induction, to attending conferences, optimising apprenticeship opportunities and analysing our ongoing training needs.

This is a demanding but incredibly rewarding role that will see you delivering exceptional training and, in turn, having a lasting impact on the lives of our teams, our residents and our patients.

ABOUT YOUYou should have a minimum of a C&G 7300 (or equivalent), a Level 3 Diploma in Health & Social Care (or experience of working in the care sector) and a good working knowledge of legislative requirements within the care industry. We'll also want to see some experience of training, coaching and mentoring others, excellent communication skills and the ability to work well as part of a team. With a flexible approach and a full, clean driving licence, you'll be comfortable working out in the field at our homes and hospitals (staying overnight if necessary) and undertaking shift patterns that include some evenings, weekends and early mornings we want to give everyone the best possible access to our training. Strong organisational skills and plenty of initiative are also essential.

REWARDS PACKAGE As well as a competitive salary, you'll also have plenty of opportunity to grow your career in a warm and supportive environment.

If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.