Operational Service Manager - Medical Equipment

Job overview

• The post holder is a key member of the Medical Equipment Department (MED) management team. The management team are jointly responsible for the on-going development and delivery of a high quality and responsive Medical Equipment (ME) service to Hampshire Hospitals Foundation Trust (HHFT) and surrounding Primary Care Services.
• To work with the Associate Director of Commercial Services to deliver the strategic direction for both the short-term and long-term plan to ensure the highest standards of ME service delivery is achieved and sustained. This encompasses service improvement and transformation such the centralisation of ME
• The post holder will have responsibility for the professional and operational management of the ME services across all hospital sites, including managing staff, budgets, quality & regulatory requirements and the delivery of appropriate training programmes for all staff within the department.
• The post holder will work closely with the HHFT ME Site Leads to ensure professional lead support for all sites when needed.
• The post holder will ensure that the service is capable of meeting planned quality and activity targets whilst delivering planned efficiencies.

Main duties of the job

• To establish and manage operational systems which highlight early warning of deviation from activity targets, and to initiate corrective action.
• To develop service business plans, as agreed with the Associate Director of Commercial Services, to meet service needs, within area(s) of responsibility.
• To plan and manage the implementation of projects to improve as the service agreed with the Associate Director of Commercial Services.
• Be instrumental in developing the service annual plans (e.g. operational, financial and activity) that achieve access and quality targets.
• Ensure, through implementing effective performance management, that all the key targets that have been identified by the Trust are met.
• To identify reasons for deviation from expected capacity / demand profiles and take responsibility for the service for development and implementation of potential solutions.
• Monitor and act upon all reports of adverse incidents that occur within the defined clinical area, ensuring necessary changes in practice, re-education of staff and sharing of the experience takes place within the Trust to help prevent a similar incidence from taking place.

Detailed job description and main responsibilities

Detailed job description and responsibilities are included in the attached Job Description and Person Specification document.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.