Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Other
Comply with Trust policies and procedures at all times
- Skills
Word Processing Skills
- Skills
Audio-Typing Skills
- Skills
Medical Terminology
- Skills
Ability to accurately maintain computerised and manual filing / documentation systems
- Skills
Ability to use own initiative and work independently
- Skills
Ability to manage difficult/sensitive situations
- Qualifications
Educated to GCSE level or equivalent qualification and/or experience
- Qualifications
RSA/OCR III and/or equivalent qualification and/or experience
- Knowledge & Experience
Microsoft Office Products Experience
- Knowledge & Experience
Ability to work as part of a team
Desirable
4 listedAdditional qualities the employer would prefer.
- Skills
Time Management Skills
- Skills
Knowledge of Trust computer systems
- Knowledge & Experience
Experience working in an NHS environment
- Knowledge & Experience
Understanding of Trust Internal Policies as appropriate
Job overview
We’re looking for friendly and enthusiastic
Administrators to join our team in the Hospital Discharge Lounge on a 12 month fixed term basis
This is a great opportunity for someone who enjoys a varied administrative role in a busy hospital environment, supporting patients and colleagues to ensure the discharge process runs as smoothly and efficiently as possible.
Who are we looking for?
Someone who is:
- Organised, reliable and has good attention to detail.
- Friendly, professional and confident communicating with others.
- Comfortable using computers and carrying out general admin tasks.
- A team player who can also work independently.
- Committed to maintaining patient confidentiality and providing a positive experience for patients.
Main duties of the job
Your role will include but not be inclusive of
- Providing general administrative and clerical support to the Discharge Lounge team.
- Booking patient transport
- Answering telephone calls and responding to enquiries.
- Supporting communication between ward staff, the Discharge Lounge and other hospital teams.
- Helping with everyday tasks to keep the service organised and running efficiently.
Flexibility is essential for this post.
The Discharge Lounge is a busy hospital service, and working days and times will need to be adjusted at times to meet changing service requirements.
You should be comfortable working different days and times from week to week, as your working pattern may vary depending on the needs of the service. You will not necessarily work the same days or hours every week but this will all be communicated and planned in advance.
Detailed job description and main responsibilities
Please find attached detailed job description and person specification for main responsibilities and requirements.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Operational Flow Administrator - Whiston Hospital with Mersey and West Lancashire Teaching Hospitals NHS Trust in Prescot, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 12 months (Secondments will be consider for any staffing applying internally). The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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