Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- Education
Knowledge of the full range of admin and organisational policies and procedures acquired through training and relevant experience to degree level or equivalent.
- Knowledge
Knowledge of a full range of administration procedures this includes work allocation, problem solving for a team or area of work, as well as answering queries and progress chasing, plus developing alternative or additional procedures.
- Skills experience
Experience of dealing with confidential and complex / sensitive information
- Skills experience
Advanced Microsoft Office Skills including Work, Excel and PowerPoint
Desirable
4 listedAdditional qualities the employer would prefer.
- Education
Business Management Qualification
- Knowledge
Working knowledge of Trust Information systems.
- Skills experience
Experience in future planning of team environment / workload
- Skills experience
Experience of direct line management of staff
Job overview
Op COURAGE is a community-based NHS mental health service for Veterans, Reservists and Service-Leavers. This team covers the six counties of the East of England and comprises of six contracted clinical and non-clinical partner organisations, to deliver high-quality mental health care.
This post will provide administrative support across Op COURAGE, in the provision of an effective, comprehensive and confidential administration service, as well as supporting specific projects/tasks as required by the Leadership Team. It would be advantageous if the post holder has business management education or experience.
Main duties of the job
The post holder will be expected to work accurately under pressure with the ability to manage and prioritise own workload in line with Directorate objectives.
You are responsible for the day-to-day supervision and management of lower banded staff within your team. As required by your manager, this may include ensuring new staff are appropriately inducted, that staff receive appropriate supervision, have an annual appraisal and are compliant with mandatory training requirements. Where appropriate this may include the requirement you manage these staff in line with agreed Trust HR processes.
You will be expected to work collaboratively with key partner organisations, internal and external stakeholders maintain a professional image of the Trust at all times.
In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details on the role and responsibilities.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Op COURAGE Business Support Officer with Essex Partnership University NHS Foundation Trust in Rochford, England. It is listed as a Band 5 Business support officer role. The advertised salary is £32,073 - £39,043 Per Annum, pro rata. The contract type is Permanent. The application deadline is 21 Oct 2026.
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