Job overview
We are searching for a Nursing Support Worker to join our nurse-led team serving Ceredigion community and its surrounding areas. At present, the service operates 24/7 with a range of shifts from days 07:30 to 20:00 and nights 19:30-08:30, including Bank Holidays. Hours of work may vary according to future demands.
Ceredigion Same Day Urgent Care and Outreach Service provides care and treatment to patients presenting with a wide range of minor injury and illness. It is an exciting time to join our team which is situated in the integrated care centres in Aberaeron and Cardigan (either base will be considered. We are constantly exploring new way of working and seek a forward- thinking individual who can play a key part in taking this much-needed service forward.
You will demonstrate a calm and confident approach to your work demonstrating excellent communication skills and the ability to manage and prioritise workloads effectively. Team working and the ability to be flexible is important to ensure that service provision can be delivered efficiently and effectively.
Main duties of the job
The successful applicant will be key in the smooth running of the department supporting the staff with health support worker and administration duties. Previous experience in a healthcare setting is essential as the role incorporates a variety of healthcare duties including obtaining patient observations, performing ECGs, venepuncture, cannulation etc and supporting the trained staff with initial assessments and providing treatments of care under supervision.
The role also involves a variety of administration duties including covering the reception desk, booking patients onto the various IT systems and supporting the general administration duties for the team.
Part of the role is also working alongside the community outreach team, providing care and support for patients within their own homes during the day and night.
The service is constantly developing, in line with changes in local and national healthcare provision and we are looking for a forward- thinking, competent, and caring person who has the ability to work well under pressure.
The successful candidate will be committed to service improvements with an acceptance of change, and desire to work in a positive environment that embraces the challenges urgent care faces as the service moves forward.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Interviews will be held on 29/06/2026
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person specification
Experience
Essential
- Experience of working within a relevant heath or social care environment, providing direct patient care.
Desirable
- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS
Language skills
Desirable
- Welsh Speaker (Level 1)
Qualifications and Knowledge
Essential
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR) .
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Applying for this NHS job
This advert is for Nursing Support Worker – Same Day Urgent Care with Hywel Dda University Health Board in Haverfordwest, West Wales, Wales. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 21 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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