
Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Experience
Significant and proven Operational and staff management experience
- Experience
Experience of dealing with complaints, disciplinary hearings and staff side issues
- Experience
Knowledge of emergency and contingency planning and risk management.
- Experience
Understanding of Ambulance Service targets.
- Experience
Significant ambulance Service experience in both the Control Centre and as part of a non-urgent operational crew.
- Experience
Supervisor / Management Experience
- Qualifications
Good standard of general education
- Qualifications
Degree or equivalent experience
- Qualifications
Equivalent to a Masters in a management subject
- Qualifications
Obtained or working toward General Management qualification
- Qualifications
Trained in PTS Control Systems
- Skills and Knowledge
Leadership Skills
- Skills and Knowledge
Ability to persuade and influence with effective verbal & written communication skills;
- Skills and Knowledge
Able to motivate others
- Skills and Knowledge
Analytical skills, ability to interpret complex data and make appropriate decisions based on statistical analysis
- Skills and Knowledge
Ability to write reports and present complex ideas and information to disparate groups including staff
- Skills and Knowledge
Ability to challenge and Manage staff groups as and when required
- Skills and Knowledge
Team player, ability to contribute to business agenda
- Skills and Knowledge
Work closely with staff, understanding their individual motivations
- Skills and Knowledge
Ability to motivate, performance manage and develop teams and individuals
- Skills and Knowledge
Advanced IT and keyboard skills equivalent to RSA level 2/3
Desirable
Not listed in the available specification.
Job summary
An exciting opportunity has become available for an Operations Manager to join our Non-Emergency Patient Transport Services contract for our Cheshire Contract based in Ellesmere Port.
The post holder will exercise management of all aspects of Non-Emergency Patient Transport Service provision within the contract provides 24-hours 7 days a week service, covering the geographical area of the contract
You will beresponsible for the provision and retention of high quality efficient and cost-effective transport service to Hospitals and departments within the contract. you will be managed remotely and have significant discretion to work within set parameters.
Please refer to the job description & person specification for a full list of duties
Main duties of the job
West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.
Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.
We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.
The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.
Job responsibilities
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both
Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.
We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.
We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.
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Applying for this NHS job
This advert is for Non-Emergency Patient Transport Services Operations Manager with West Midlands Ambulance Service University NHS Foundation Trust in Brierley Hill, England. It is listed as a Band 7 Operations manager role. The advertised salary is £46,148 to £52,809. The contract type is Permanent. The application deadline is 03 Feb 2025.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jan 2025) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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