NHS 111 Clinical Advisor - Hybrid Working

Job summary

At the moment we offer a Golden Hello bonus for Pathways Trained CAs.

We are particularly interested in hearing from fully qualified Pathways Advisors who have successfully completed Core Module 1 and Clinical Modules 1 & 2, are up to date with all mandatory training requirements, and are PACCs trained.

Here at Practice Plus Group, we have an excellent opportunity to join our team as a Clinical Advisor and build on your Nursing or Paramedic experience and continue to deliver outstanding patient care without the physical demand of acute work.

To be considered for future homeworking opportunities, advisors must demonstrate a minimum of six months' performance with acceptable audit scores, good attendance in line with policy, no live formal disciplinary or capability management processes, and achievement of a minimum productivity of 3.8 cases per hour (CPH). All homeworkers are expected to maintain this productivity standard, and homeworking eligibility may be reviewed or withdrawn in line with the Homeworking SOP where required. You will be expected to attend your local site regularly with a minimum requirement of 24 hours per month as we need Clinicians on site to support the Health Advisors when needed.

Join a supportive and dynamic team where you'll receive ongoing development opportunities, regular support, and the chance to make a real difference to patients every day.

About us

Schedule:

Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks + 1 additional day to complete internal training on LMS

• It is essential that you attend training every day.
• You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
• After training, you will receive ongoing support to ensure youre ready to be signed off as a fully accredited Pathways Health Advisor.

The successful candidate will have the following skills and experience:

• Significant post registration training/consolidation and experience
• 2 years recent experience in adult acute or primary/community care
• Strong understanding of patient management in primary or secondary care
• Triage/telephone advice experience
• Clinical decision making capabilities ability to demonstrate critical thinking
• Experience of working independently

We are looking for:

• UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
• Excellent listening and communication skills, with good IT and keyboard skills.

Details

• Date posted: 15 October 2026
• Pay scheme: Other
• Salary: £24.47 to £30.60 an hour
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: E0314-26-2955
• Job locations: Practice Plus Group, West Road, Ipswich, IP3 9FH, United Kingdom

Job responsibilities

An NHS 111 Clinical Advisor you will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given. IUC / NHS 111 clinical advisors are required to work as part of a multidisciplinary team within the service provided by providing highquality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.For a copy of the full JD then please get in touch.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).