Network & Security Lead

Job overview

Responsible for the Trust’s Network and Security Governance and support function (planning, designing, configuration and deployment management, maintenance, 2nd line support), technologies, and processes for those used in 1st and 2nd line support to ensure availability and consistency of use for the end user. Providing input to strategic direction of Network & Security technology and oversee the network managed service.

Have extensive CISCO SDA support and configuration experience.

Have in depth knowledge of Azure support and configuration.

Responsible for implementing and maintaining effective technical solutions, in line with ITIL standards and internal SLAs, to meet Trust requirements. This includes the implementation of network and security related technologies and ensuring.

Responsible for technical verification of the Network Managed service a network related area of the Cloud, on-site datacentres.

Act as CISCO Network SME for the team and projects.

In addition, the job-holder will support the Barts Health security and cloud strategies, ensuring a consistent and value driven technology solutions.

Main duties of the job

• Work with and manage the network managed service (NMS) to ensure continued operation including; technical review of designs, changes and service management of the NMS.
• Proactively monitor and review the network managed service and assure NMS supplier security quality (in line with Security/Network Management best practice, contractual agreements, and industry standards). o Input to create standards relating to equipment, software/network configurations and processes to support and improve upon technical solutions and security in conjunction with the NMS. o Liaise and manage the Network Managed Service ensuring KPI’s and network policies and procedures are adhered to.
• Analyse, investigate and troubleshoot to complex IT requests, problems and issues. Lead on problem management, identifying root causes to problems and recommending permanent fixes and workarounds, and make judgements on multi-stranded or complex ICT problems which may have no precedent or where there are conflicting opinions.
• Act as an escalation point for support activities, matters concerning the network infrastructure and high priority incidents.
• Coach and mentor team members, and promote a growing, transformative ICT culture.
• Support, as required, the diagnosis, identification and resolution of faults relating to the network infrastructure ensuring that the appropriate remediation and escalation plans are developed and implemented.

Detailed job description and main responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.