Network & Communications Engineer

Job overview

Help power technology that keeps frontline services connected.

We are looking for a skilled and motivated Network & Communications Engineer to help deliver secure, reliable, and high-performing network and communications services across the Trust. Working as part of our Technical Services team, you will play a key role in supporting the infrastructure that enables colleagues to provide high-quality care every day.

• Keep critical network and communications services available and secure
• Support innovation through modern infrastructure and digital technologies
• Help deliver reliable, resilient services that support service users and staff
• Work collaboratively in a team that values continuous improvement, learning, and technical excellence

If you are passionate about technology, problem solving, and delivering excellent services that make a real difference, we would love to hear from you.

Main duties of the job

Support the delivery and ongoing performance of the Trust's network, wireless, telephony, and communications infrastructure, ensuring services remain highly available, secure, and fit for purpose through proactive monitoring, maintenance, and continuous improvement.

Provide expert 3rd line technical support, troubleshooting and resolving complex infrastructure incidents while working closely with colleagues, suppliers, and stakeholders to maintain service continuity.

Design, implement, and support infrastructure projects, upgrades, and service improvements, ensuring solutions are resilient, scalable, well documented, and aligned to organisational requirements.

Apply specialist technical knowledge across networking, security, wireless, telephony, and mobile device management technologies while ensuring compliance with security, information governance, and operational best practice.

Contribute to incident, problem, and change management processes, supporting the delivery of safe, reliable, and effective digital services across the Trust.

Detailed job description and main responsibilities

Support the delivery of the Trust's Digital Strategy through the implementation, maintenance, and continual improvement of network and communications infrastructure that enables modern, efficient, and reliable services.

The role provides specialist technical expertise within the Network & Communications team, ensuring infrastructure services remain secure, resilient, scalable, and fit for purpose.

Key Responsibilities

• Monitor, maintain, and optimise network, wireless, telephony, and communications infrastructure
• Design, implement, and support infrastructure projects, upgrades, and service improvements
• Configure and maintain network switches, firewalls, wireless infrastructure, and security appliances
• Ensure infrastructure is documented, secure, resilient, and aligned to best practice standards
• Investigate, diagnose, and resolve complex technical incidents and problems
• Support capacity planning and infrastructure lifecycle management
• Manage and support mobile device management platforms and associated services
• Work with suppliers and stakeholders to deliver projects, resolve incidents, and support service improvements
• Contribute to business cases, technical designs, and infrastructure planning activities
• Support change management and major incident processes, ensuring risks are appropriately managed
• Provide technical mentoring, knowledge sharing, and support to colleagues across the Digital department
• Maintain communications rooms and supporting infrastructure to a high professional standard
• Deliver transformational digital capabilities that support frontline services and organisational objectives
• Promote continual service improvement and adoption of emerging technologies where appropriate

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.