Search for more NHS jobs in London
Job overview
*PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE* recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post - Impacts of the changes to the UK immigration policy | NHS Employers We are looking for motivated and caring Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.
Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.
The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust’s hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.
PREVIOUS CANDIDATES DO NOT NEED TO APPLY
Main duties of the job
Our Non-Emergency patient transport service is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK. Patient transport vehicles operate with appropriate staff and equipment. As patients have diverse needs, we provide a range of vehicles such as cars, ambulances with wheelchair-securing facilities and stretcher vehicles.
The Patient Transport Ambulance driver provides a driving service for patients requiring transport to and from the Trust’s hospitals ensuring that all patients are transported in comfort, with a minimum of stress in accordance with Trust policies and procedures and the required level of competence. Duties to include the movement of patients by using wheelchairs carry chairs, stretchers and patients that are car suitable. To ensure all vehicles are maintained in a clean and tidy manner and to report immediately any defects or accidents. They are responsible for the assessment of patient before they are transported in non-emergency situations
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Other
Essential
- Demonstrable ability to meet Trust values
- Responsible outlook
Skills
Essential
- Able to work on own initiative, organizing and prioritizing own and others workloads to changing and often tight deadlines
- Ability to complete dynamic risk assessment before patient transfer to ensure safety
- Takes decisions on difficult and contentious issues where there may be several courses of action
- Good interpersonal skills, ability to work as a team
- Clear communication (verbal, non-verbal, written)
- Active listener - Teamwork/individual
- Problem solving - Decisive/assertive
- Ability to plan good and economical routes
Knowledge
Essential
- Freedom of Information Act Understanding of Equal Opportunities policies and procedures.
- To develop organizational culture in line with Trust Values and behaviors.
- Ability to prioritize workload, work under pressure and deliver results.
- Adaptability, flexibility and ability to copy with uncertainty and change
- Professional calm and effective manner
- Experience of dealing with people in difficult and challenging circumstances applying ‘customer care’ skills
Desirable
- Willing to undertake training programmes
Experience
Essential
- Previous experience of working in a healthcare setting. Dealing with the elderly or infirm
- Experience of working within a Patient transport environment
- Understanding of Data Protection, Freedom of Information and Caldicott Principles
Desirable
- Should have an appreciation of the relationship between the CCG, the Patient User Group and Clinical groups
- Should have an appreciation of CQC requirements as it relates to patient transport services.
Motivation
Essential
- To improve quality of service
- To be self-motivated
- To deliver agreed objectives on time
Personality
Essential
- Good interpersonal skills
- Good communication skills
- Able to work on own initiative
- Dependable
- Able to work under pressure
- Be sympathetic to the needs of patients
- Able to work within team framework
- Honest/trustworthy - Selfdisciplined - Flexibility - Adaptability (resourceful) - Approachable - Fair/courteous - Empathetic - Tactful/discreet
Desirable
- Sense of humor
Qualifications
Essential
- BTEC or NVQ3 equivalent education
- Good knowledge of UK geography
- Clean driving license
Desirable
- Advanced driving qualifications
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Ambulance and emergency care roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for NEPTS Ambulance Driver-BHRUT with Barts Health NHS Trust in London, London, England. It is listed as a Band 3 Ambulance and emergency care role. The advertised salary is £29,651 - £31,312 per annum inc. The contract type is Permanent. The application deadline is 30 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Dec 2025) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.