Job summary
We are currently seeking to Appoint a support worker to join our Neonatal team. This part-time (36 hours per week) Post will be suitable for anyone with an interest in working within a healthcare setting whose aim would be to assist in the smooth running of a busy Neonatal Unit by supporting qualified staff in their day-to-day duties.
- Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
The responsibilities of the job will be interesting, varied and challenging and will be diverse in content but mainly consisting of housekeeping duties in the support of providing care to the families on the Neonatal unit. You will be expected to communicate with members of the Neonatal team, families and extended multi-disciplinary team.
The Neonatal Unit offers a 24-hour service. You will be required to work on a Monday to Sunday rota to ensure service needs are met.
You will have effective interpersonal skills for sensitive situations, an ability to work without close supervision, and be able to recognise and report any clinical issues.
Previous experience in a similar role and / or working in the NHS is desirable but not essential. You should also be willing to undertake further training as required.
Family Care is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time, and we are committed to supporting flexible approaches to work wherever possible for our people. Please enquire to see how we might work flexibly with you in this role.
If you are interested in becoming part of our fantastic team then we would welcome your Application.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
- Date posted: 08 July 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year pro-rata for part-time
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: C9155-FCNM-0726-25
- Job locations: Trust Headquarters, Sunderland Royal Hospital, Sunderland, SR4 7TP, United Kingdom
Job responsibilities
To provide excellent standards of cleanliness whilst working to schedules relevant to allocated areas. Clean medical device equipment as directed and set up ready for use. Ensure the clinical areas within the Department are well-stocked. Monitor stores and order replacements as required. To assist the registered practitioner in providing compassionate care and assistance to patients families / visitors appropriate to their needs. Responsible for carrying-out tasks as delegated by the registered practitioner who has overall accountability for delegating care. To comply with the Trusts vision, values and behavioural compact.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Person specification
Experience
Desirable
- Previous experience in a similar role.
- Previous NHS experience.
Qualifications
Essential
- Good standard of general education including Maths and English Language at Level 1 or above (GCSE A-G or equivalent).
Desirable
- Numeracy and Literacy at Level 2 or above.
Physical Skills
Essential
- Mobility to be able to stand and walk for long periods of the shift.
- Ability to follow Trust policy for moving and handling.
- Mobility to be able to push and pull large pieces of equipment around
- the Department.
- Ability to sit at a workstation as necessary to perform the Post.
- Accuracy required when using IT devices.
Skills & Knowledge
Essential
- Good communication skills.
- Able to work without close supervision.
- Willing to undertake further training.
- Able to recognise and report any clinical issues.
- Ability to prioritise tasks.
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Effective interpersonal skills in sensitive situations.
- Basic keyboard skills.
- Ability to use basic email system and document clearly, using plain English.
- Basic understanding of health and safety requirements in a patient environment.
- Ability to learn about management and maintenance of technical equipment.
- General understanding of confidentiality requirements in a healthcare setting.
- Willing to complete Competency-Based Assessments relating to the role.
- Experience of managing violence and aggression.
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Applying for this NHS job
This advert is for Neonatal Support Worker with South Tyneside and Sunderland NHS FT in Sunderland, North East and Yorkshire, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 22 Jul 2026.
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