Modern Apprentice - Pharmacy Support Worker B2

NHS Greater Glasgow & Clyde

Glasgow City & Renfrewshire HSCP

Pharmacy Support Worker (Modern Apprenticeship)

Full Time (37 hours reducing to 36 in April 2026)

1 Year Fixed Term Contract

Posts across North West, North East, South Glasgow & Renfrewshire

NHS GG&C Pharmacy Team are recruiting Pharmacy Support Workers (Modern Apprenticeship). This is a fantastic opportunity to ‘earn while you learn’ and become a highly trained Pharmacy Support Worker.

Successful candidates will undertake a comprehensive one year training programme that includes completing an SCQF level 6 qualification in Pharmacy Services.

You will study for your qualification and have on the job training in the workplace with an assigned educational mentor who will support your learning and development throughout the training period. You may need to study in your own time so you will need to be organised and self-motivated with a desire to succeed. You will work alongside a dedicated team of Pharmacy Technicians, Pharmacy Support Workers and Pharmacists to gain experience in all aspects of the role.

Key Responsibilities

• Work in partnership in multidisciplinary teams comprising consultants, GPs, nurses and nurse practitioners, allied health professionals, social care staff, care home staff, healthcare assistances and administrative staff.
• Be a point of contact for pharmacists and pharmacy technicians and pharmacy support workers, taking messages and triaging any prescribing and medicines related enquiries and information to the most appropriate member of staff.
• Use GP Practice electronic patient electronic record systems e.g. Vison, Emis, STU, drug alerts to identify specific patients, patient groups and to generate data for reports. Collect and collate patient related prescribing and clinical data.
• Under the direction of pharmacists/pharmacy technicians and working to standard operating procedures make changes to patients’ repeat prescription records to facilitate safe, evidence based, rational and cost-effective prescribing. The post-holder will be directed to make specific changes e.g. inactivating one medicine and replacing it with another.
• Carry out all duties and responsibilities professionally and in line with statutory, legal and ethical obligations.

Eligible applicants must have

• A good standard of general education with qualifications in three subjects including Maths & English (English at National 4 level or equivalent).

AND

• Good communication skills – verbal & written
• Good numeracy skills
• Good interpersonal skills
• Experience of using Microsoft Office Programmes (including Word, Excel, PowerPoint), e-mail, ability to use and search internet.
• Good concentration and prioritisation skills i.e. ability to get tasks complete on time
• Maintain confidentiality and discretion at all times
• Flexible and adaptable in an ever-changing healthcare environment

AND

• Satisfy the age requirement for an apprenticeship post: Modern Apprenticeships are only open to applicants who will be aged 16 to 24 years (or 16 to 29 years for Disabled Applicants or applicants who are care experienced*) on 13th April 2026, in line with NHS Greater Glasgow and Clyde Widening Access to Employment Strategy and workforce projections.

Key Terms and Conditions

• Your training will be with an accredited education provider
• You will be registered with Skills Development Scotland as a Modern Apprentice
• Successful applicants will start in April 2026

Modern Apprentice Salary: Starting salary: £25,694 per annum

• Band 2 - £25,694 - £27,900

Upon successful completion of the programme, you will be supported into permanent employment in a Band 2 post.

If you are successfully short-listed, you will be invited to attend an assessment centre and a panel interview, if successful at assessment centre.

There will be an information session on Tuesday 27th January 2026 at 2pm to provide more information about the role and to give you an opportunity to ask any questions. To register for this session click:

https://link.webropolsurveys.com/S/97BC731B5AC78DD6

This session is not mandatory but we recommend that you attend.

Key Dates

Assessment Centre: 12th February 2026

Interview: 19th February 2026

Please do not submit your application until you have read the attached information pack. Details on how to contact the Recruitment Service can be found within the Candidate Information Pack.

This role is not eligible for visa sponsorship under the UK points-based immigration system. As such, applicants must already have the Right to Work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

*The term “care experienced” refers to anyone who has been, or is, currently in care. This includes kinship care where you are living/lived with a relative who is not your parent, or looked after with the help of social work, or living/lived in Residential care, Foster care, Secure care or Adoption