MNVP Officer

Job summary

This is an exciting opportunity to join Norfolk and Suffolk Integrated Care Board (ICB) and play a key role in ensuring that the voices, experiences, and perspectives of women, birthing people, parents, and families are at the heart of shaping maternity and neonatal services. Working alongside the Maternity and Neonatal Voices Partnership (MNVP) Lead, you will help build meaningful relationships with communities across Norfolk and Suffolk, creating opportunities for families from all backgrounds to share their experiences and influence positive change. You will be instrumental in ensuring that a wide range of voices are heard, particularly those from communities who may face barriers to engagement or whose experiences are less often represented.

This role offers the chance to make a real impact by championing co-production, reducing inequalities, and ensuring that services are designed with families, not just for them. Whether you are engaging with communities, supporting volunteers, or working alongside healthcare professionals and system partners, your contribution will help improve experiences and outcomes for families across Norfolk and Suffolk.

The posts will be based in either Norfolk or Suffolk, with regular travel across both counties to support engagement activities and community outreach.

If you are passionate about listening to people, and helping to shape services that truly reflect the needs of local families, we would love to hear from you.

Main duties of the job

The postholder will support the MNVP by building and developing MNVP membership across Norfolk and Suffolk.

The postholder will support the MNVP Lead in the development of our volunteering programme so that a wide range of people are able to be meaningfully involved in various MNVP activities including, 15 steps quality review, public document reviews, and general community engagement.

The postholder will work with MNVP members to undertake engagement work with local families to ensure their voices are listened to, including women and birthing people, their partners, parents and their families.

The postholder will support outreach engagement, to listen to those families who are at risk of healthcare inequalities due to deprivation or ethnicity.

The postholder will attend local events to talk to both professionals and the public to promote the local MNVP and how it can benefit them

The postholder will contribute to managing the MNVP social media platforms, designing content and promoting the MNVP to a public audience

The post holder will undertake reporting and analysis of information to support delivery

About us

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Details

• Date posted: 20 October 2026
• Pay scheme: Agenda for change
• Band: Band 5
• Salary: £32,073 to £39,043 a year
• Contract: Fixed term
• Duration: 5 months
• Working pattern: Full-time, Flexible working
• Reference number: D0003-ICB043
• Job locations: Norfolk and Suffolk Integrated Care Board, County Hall, Martineau Lane, Norwich, Norfolk, NR1 2DH, United Kingdom, Norfolk and Suffolk Integrated Care Board, Endeavour House, Russell Road, IPSWICH, IP1 2BX, United Kingdom

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.