Job requirements
Essential
18 listedRequirements the employer expects applicants to meet.
- Diversity
Show respect and treat people with dignity
- ANALYTICAL SKILLS
Problem solving, decision making and analytical skills.
- ANALYTICAL SKILLS
Ability to analyse data and compile information for reports
- COMMUNICATION SKILLS
Excellent verbal and written communication and presentation skills in person, on telephone, and electronically.
- COMMUNICATION SKILLS
To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate
- COMMUNICATION SKILLS
To have proven skills and experience establishing effective working relationships with internal and external stakeholders
- Physical/Mental/Emotional Effort
Ability to cope with multiple tasks, tight deadlines and competing demands
- Physical/Mental/Emotional Effort
Emotional Maturity
- Qualifcations Education & Training
Educated to Secondary Level with GCSE maths and English level 2 or above
- Qualifcations Education & Training
Extensive experience of working in an office environment
- Qualifcations Education & Training
NVQ3/RSA3 or equivalent experience
- Previous Experience, Skills & Knowledge
Ability to organise and prioritise workload
- Previous Experience, Skills & Knowledge
Proficiency in diary management and coordinating appointments
- Previous Experience, Skills & Knowledge
Experience of writing formal minutes
- Previous Experience, Skills & Knowledge
Independent, lone and team working skills
- Previous Experience, Skills & Knowledge
Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work
- Previous Experience, Skills & Knowledge
Evidence of the ability to organise and plan complex events
- Previous Experience, Skills & Knowledge
Evidence of supervising/training others
Desirable
5 listedAdditional qualities the employer would prefer.
- Qualifcations Education & Training
Experience in healthcare/education setting
- Qualifcations Education & Training
Knowledge of healthcare terms used in their day to day working
- Qualifcations Education & Training
ECDL qualification
- Previous Experience, Skills & Knowledge
Experience of adapting to, and managing, change
- Previous Experience, Skills & Knowledge
Evidence of creating new processes or documents to assist team set up or functionality
Job overview
Whilst we welcome all applications, please not we do not offer sponosrship for this role.
We are looking for an administrative officer to join our Mental Health Support Teams (MHST) in the West area, cross covering our St Albans and Dacorum teams to provide comprehensive administrative support.
The Post holder will be based at any of the two sites:
- Marlborough School (St Albans)
- Astley Cooper School (Hemel Hempstead)
Office working is required as well as travel to other HPFT sites.
If you feel you have the skills and experience we are looking for then we would welcome an application from you.
Main duties of the job
You will co-ordinate information, provide administration and clerical support in order to facilitate the effective running of the service for the West teams. This will include diary management, comprehensive management and inputting of data such as opening service user records, minute taking, meeting preparation, and ensuring maximum efficiency of processes. It is essential that you have GCSE in English Language and Mathematics Grade C or above or equivalent.
Detailed job description and main responsibilities
You will be proficient in the use of a wide range of IT packages, have experience of organising and prioritising diaries and schedules, and experience of organising and taking minutes in meetings. You will have good communication and organisational skills and the ability to work with minimal supervision and on your own initiative to achieve deadlines.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for MHST West Team Administrator with Hertfordshire Partnership University NHS Foundation Trust in Radlett, England. It is listed as a Band 4 Team administrator role. The advertised salary is £27,485 - £30,162 per annum, pro rata. The contract type is Permanent. The application deadline is 11 Nov 2026.
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