Mental Health Support Worker

Job overview

We have Band 3 Mental Health Support Worker opportunities working within our award winning Mental Health Triage and Response Service - which includes Mental Health Response Vehicles (MHRV), Health Based Places of safety and Mental Health Crisis Assessment Service ( MHCAS) across the Mersey Care Footprint.

We were awarded the Seni Lewis award at the 2024 HSJ Patient Safety Awards and the 2022  NHS parliamentary award for Urgent and Emergency Care.

We play an important role in Mersey Care's response to the national roll out of Right Care Right Person and in the move to support individuals experiencing mental health crisis away from traditional A&E settings, as outlined in the NHS 10 year plan.

This role is suited to individuals who are self motivated and forward thinking.  Experience of Crisis Management, Assessment and experience of ward work would be beneficial.

Main duties of the job

The role of the Support Worker within  Mental Health Triage and Response Team will include providing a response to the management of Section 136 and the operating of the identified Places of Safety, MHRV and MHCAS.

You will be the first point of contact and work collaboratively along side the Registered Mental Health Practitioner and also with Police forces, NWAS, Local Authorities,   Acute Trust colleagues and Mental Health Services.

The Mental Health Triage and Response Team   will support service users presenting in crisis and ensure that their needs are met within the identified places of safety and assist with a timely assessment and safety planning.

You will need to demonstrate the ability to effectively communicate, problem solve,  recognise risk and be able to effectively support the service user.

The  role of the Support Worker within the  Mental Health Triage and Response Team includes mobilising  to support service users from the point of detention under Section 136 through the process of co-ordination, observation, assessment  and support within the identified Places of Safety.

Detailed job description and main responsibilities

See attached job description for detailed job description and responsibilities.

Please note - interviews will take place in person, we are not able to offer remote/virtual interviews (i.e. Microsoft Teams).