Mental Health Practitioner

Job overview

Two exciting opportunities have arisen to work within the 111 option 2 urgent mental health care team in Lincolnshire, 37.5 hours per week.

These posts are key within the 24/7 Mental Health First Response service, and you will be the first point of contact for people who may require urgent mental health support.

Mental Health Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis. This may include triage and risk assessments, and brief psychosocial interventions.

Main duties of the job

Working via telephone and video calls, Mental Health Practitioners will provide effective emotional support for people through the use of compassionate conversations and, when appropriate, encourage and guide effective self-management of emotional distress.

Mental Health Practitioners will be able to recognise when a person requires more support than is possible to be delivered over the phone, such as a crisis mental health assessment or ongoing support and be confident to make the necessary arrangements to facilitate this with an appropriate registrant, clinician, service or organisation.

The post is home based, however please be aware that there will be expectations to attend team meetings, training and if experiencing internet difficulties, you will need to get to your nearest base to login.

The helpline is a 24hr service including bank holidays and weekends. Shift patterns are long days, nights and twilight shifts.

Detailed job description and main responsibilities

Please refer to the Job Description and Person Specification for full details. If you would like to discuss further, please contact [email protected]

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants