Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Experience
A minimum of two years significant experience working with
- Experience
people with mental health needs, or people with complex needs
- Experience
Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
- Experience
Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience
Experience of working with a number of individuals with competing needs and priorities
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Proven experience of mental health issues and/or services, either as a user, carer or supporter
Job summary
Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life.
Main duties of the job
The Crisis Safe Space service operates 3 nights per week from Thursday to Saturday (5.30 11:00pm) in our Frome premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need We also work with our Open Mental Health partners to seek further support as required.
About us
Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.
Details
- Date posted: 14 October 2026
- Pay scheme: Other
- Salary: £27,099 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: SEC1243253
- Job locations: 14-15 N Parade, Frome, BA11 1AU, United Kingdom
Job responsibilities
Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach. Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.
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Applying for this NHS job
This advert is for Mental Health Crisis Worker (Crisis Safe Space) with Second Step in Frome, England. It is listed as a Mental health professionals role. The advertised salary is £27099.00. The contract type is Permanent. The application deadline is 31 Dec 2026.
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