Mental Health Administrator Winchester City PCN

Job summary

An exciting opportunity has become available for a proactive, dedicated Administrator to join Winchester City Primary Care Network. This part-time role (18.75 hours per week) will support three GP practices: The Friarsgate Practice, St Clements Surgery, and St Paul's Surgery.

We are seeking a motivated, enthusiastic individual with strong verbal and written communication skills, excellent time management skills, and a high level of IT proficiency. The ideal candidate will be confident working across various computer systems and demonstrate a full range of administrative capabilities.

This is a hybrid role with a minimum of 50% of working hours expected to be worked onsite at St Clements Surgery Winchester. Candidates must be able to work on Mondays and ideally Fridays although some flexibility may be considered.

Key attributes include:

Strong organisational skills and the ability to prioritise tasks effectively.

A team player who can also work independently using their own initiative.

Attention to detail and a proactive approach to problem-solving.

Responsibilities will include:

General administrative support such as data entry, typing, and word processing.

Minute-taking and coordination of meetings, including triage and multidisciplinary team (MDT) meetings.

Supporting the smooth running of mental health services across the PCN.

If you are passionate about supporting mental health services and thrive in a dynamic, collaborative environment, we would love to hear from you.

Main duties of the job

*To provide confidential and courteous administration support to the mental health PCN Team.

*To time manage and prioritise own work, using initiative consistently. To coordinate an appropriate diary management system and effective efficient use of office space for the clinical team.

*To provide administration support to the PCN team lead, to ensure team compliance with all required reports, appropriate audits and ad hoc data collection requests in a timely manner.

*To act as a point of contact for the PCN Team Lead and wider team and be able to respond within the agreed guidelines using own initiative.

*To send appointment reminders and questionnaires to patients.

*To prepare MDT meeting documentation and provide administrative support during and after the meeting.

*To manage the team's EMIS task box.

*To record the team's patient outcome measures.

*To monitor and utilise IT systems and databases, providing support to the clinical team.

*To perform any other ad hoc duty as and when required, which are consistent with the nature of the post.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 19 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year pro-rata for part time
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 348-MNH-12802
• Job locations: Friarsgate Surgery, Stockbridge Road, Weeke, Winchester, Hampshire, SO22 6EL, United Kingdom, St. Clements Surgery, Tanner Street, Winchester, Hampshire, SO23 8AD, United Kingdom, St Pauls Surgery, Alison Way, Winchester, Hampshire, SO22 5DD, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.