Medicines Optimisation Pharmacy Technician

Job overview

We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.

The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.

As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.

Main duties of the job

Key Responsibilities

• Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices.
• Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives.
• Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.
• Promote best practice and support workforce development to improve patient care and outcomes.
• Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings.
• Present complex medicines-related information in a clear, accurate, and accessible manner.
• Support patients and carers to make informed decisions about their care and medicines.
• Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies.
• Work independently with minimal supervision, taking responsibility for assigned work programmes and projects.
• Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

1. Support the Delivery of the Health Board Workplan

Work collaboratively within the Medicines Optimisation Pharmacy Team to support the implementation of the Health Board's prescribing and medicines optimisation priorities across GP practices. You will develop and maintain effective working relationships with practice staff, community pharmacies, and other healthcare professionals to ensure initiatives are delivered efficiently and consistently.

2. Contribute to Education and Training

Assist in the planning and delivery of pharmaceutical education and training relating to medicines management. This will include supporting the development of pre-registration pharmacy technicians, trainee pharmacists, healthcare professionals, and non-registered staff, helping to promote best practice and enhance patient outcomes.

• Provide Effective Communication and Stakeholder Engagement

Demonstrate excellent communication skills and the ability to engage confidently with a diverse range of individuals, including patients, carers, colleagues, and multidisciplinary professional groups. You will be required to build and maintain strong working relationships, communicate complex information in a clear and accessible manner, and adapt your approach to meet the needs of different audiences, circumstances, and care settings. A key aspect of the role is ensuring that patients and carers are actively involved, informed, and supported in decisions relating to their care and medicines

4. Support Controlled Drug Governance

Act as an authorised witness for the destruction and safe disposal of controlled drugs across community pharmacies, GP practices, and secondary care sites, ensuring compliance with relevant legislation, governance standards, and organisational policies.

5. Work Autonomously and Manage Priorities Effectively

Take ownership of assigned responsibilities, working independently with minimal supervision while maintaining high standards of accuracy and professionalism. You will be expected to manage competing priorities, meet deadlines, and demonstrate initiative in identifying and resolving issues that support the delivery of service objectives.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 04/11/2026.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable