Medical Workforce Administrator

Job overview

The role will require you to act as the first point of contact for medical staff, triaging and responding to enquiries as required, forwarding requests and details to other HR teams as appropriate, ensuring that staff receive a timely and accurate response. In addition to this, you will also support with compliance reporting (DBS, GMC, Right to Work), and the recruitment process, including undertaking recruitment pre-employment checks, inputting information on the ESR system and updating reports.

Main duties of the job

Maintain the Medical Workforce shared inbox on a daily basis either responding to emails or passing emails onto the relevant members of the Medical Workforce Team, or other HR departments, as appropriate.

Respond to requests for Certificates of Employment, ensuring the relevant information is supplied and the doctor receives the documentation within agreed timescales. On occasions it may be necessary to respond to urgent requests outside of the normal timescale for response, e.g., for employees to have the information required to support Visa applications.

Provide first line advice on some medical terms and conditions of service e.g., annual leave entitlements, notice periods, etc. forwarding and/or escalating to others in the Medical Workforce team as appropriate.

Detailed job description and main responsibilities

For a full overview of the key responsibilities, skills, and requirements for this role, please refer to the attached Job Description.