Medical Typist - UHL

Job overview

An opportunity has become available for the right candidate to join the Haematology Department Secretarial team at the University Hospital, Lewisham as a Medical Typist.

We are seeking for dedicated, motivated, proactive person to join our team to help us provide high quality care to our service users.

The post holder will provide administrative and secretarial support to the Haematology medical team and Senior Management Team. The post holder will be able to communicate between external and internal members of staff as well as the public.

You must enjoy working in a busy environment and be able to prioritise your own workload. You will need good interpersonal skills with the ability to work as part of a team, be IT literate, and able to work well under pressure in a fast-paced environment.

Main duties of the job

To act as a central point of information and communication for the clinical team. To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties and specialist work. To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.

PLEASE NOTE: We are unable to offer sponsorship for this post

Detailed job description and main responsibilities

To assist the team of Medical Secretaries in producing correspondence and reports by the use of audio transcription, including those of a distressing or emotional nature.

To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.

To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner, and respecting patient confidentiality at all times.

To maintain filing systems that facilitate the effective running of the department.

To cross cover within the team, including periods of absence and high demand.

To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.

To open, date stamp and distribute post as requested.

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.

To file investigation results in appropriate health records and draw relevant Medical Secretary’s attention to all incoming results as necessary.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.